Pioneer AVIC-U310BT Appendix Troubleshooting, Problems with the navigation screen, Symptom, Cause

Appendix

Appendix

Troubleshooting

If you have problems operating your navigation system, refer to this section. The most common problems are listed below, along with likely causes and solutions. While this list is not comprehen- sive, it should answer your most common problems. If a solution to your problem cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.

Problems with the navigation screen

Symptom	Cause	Action (Reference)
The power doesn’t turn on. The	Leads and connectors are incor-	Confirm once more that all connections are
navigation system doesn’t oper-	rectly connected.	correct.
ate.
	The fuse (in the vehicle power char-	Rectify the reason for the fuse blowing, then
	ger) is blown.	replace the fuse. Be very sure to install a cor-
		rect fuse with the same rating.
	Noise and other factors are causing	Press the RESET button. (Page 8)
	the built-in microprocessor to oper-
	ate incorrectly.
The detachable device does not	The battery of the detachable device	Charge the battery. (Page 17)
turn on.	is run down.
When you use the detachable	There's a possibility a new battery is	Contact the nearest authorized Pioneer Ser-
device removed from the main	needed.	vice Station.
unit, the battery runs out more
rapidly than before.
You cannot position your vehicle	Signal quality from the GPS satel-	Check the GPS signal reception, the position
on the map without a significant	lites is poor causing reduced posi-	of this product and the topside clearance if
positioning error.	tioning accuracy. Such a loss of	necessary, or continue driving until reception
	signal quality may occur for the fol-	improves.
	lowing reasons:
	• This product is in an unsuitable lo-
	cation.
	• Obstacles are blocking signals
	from the satellites.
	• The position of satellites relative to
	your vehicle is inadequate.
	• Signals from the GPS satellites
	have been modified to reduce accu-
	racy. (GPS satellites are operated by
	the US Department of Defense, and
	the US government reserves the
	right to distort positioning data for
	military reasons. This may lead to
	greater positioning errors.)
	• If a cellular phone is used near
	the GPS module, GPS reception
	may be lost temporarily.
You cannot position your vehicle	Something covers this product’s	Do not cover this product with spray paint or
on the map without a significant	topside.	vehicle wax, because this may block the re-
positioning error.		ception of GPS signals.
	The navigation system may not be	Check that the navigation system is securely
	mounted securely in your vehicle.	mounted and, if necessary, consult the dealer
		that installed the system.

Appendix

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