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vs80 manual
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70 Diagnostics and Troubleshooting
Chapter 4
Contents
hp StorageWorks
vs80 1/8 autoloader
Notice
Typographical Conventions and Terms
In This Manual
Revision History
Updates
1Installing the Autoloader
2Operating the Autoloader
3Autoloader Administration
4Diagnostics and Troubleshooting
ATechnical Specifications
BCustomer Support
Page
Installing the Autoloader
Installation Overview
SCSI Requirements
Product Overview
Page
Choosing a Location
CAUTION:
Unpacking the Autoloader
Unpack and inspect the autoloader for shipping damage by doing the following:
1.Clear a table or desk so that you have room to unpack the autoloader
Caution Do not set the autoloader on either end or sides
autoloader in the future
Accessories
Rack Kit Components (if rackmount unit)
Installing the Autoloader into a Rack
To install the autoloader, follow these steps:
Use a
Figure 5 Installing Mounting Brackets (left side shown)
Page
Page
Connecting the SCSI and Power Cables
To connect the SCSI and power cables to the autoloader, follow these steps:
Figure 8 Attaching SCSI and Power Cables
representative or your SCSI host adapter manufacturer for
information
6.Plug in the power cable to the nearest properly grounded power outlet
WARNING
7.Plug in the host server or workstation and all attached devices
9.Turn on the server
Preparing the Host and Verifying the Connection
Software compatibility information is available at:
http://www.hp.com/go/automated
http://www.hp.com/go/support
Select your product, and then click on [download drivers and software]
■Verify the connection between the autoloader and host by:
Operating the Autoloader
Operator’s Panel Overview
Page
LED Indicators
Operator’s Panel Control Buttons
Understanding the Menu Structure
Using Cartridges
Importing Cartridges
Exporting Cartridges
Loading Cartridges
Unloading Cartridges
Write-ProtectingCartridges
Indicator
Switch
Write Protected
Write Enabled
Maintaining Cartridges
Cleaning the Tape Drive
To clean the tape drive, follow these steps:
Clean Drive
If the carousel is full, the LCD screen displays
No slot free for transfer
5.Insert the cleaning cartridge into the autoloader mailslot
Creating an Inventory of Cartridges
Autoloader Administration
Resetting the Autoloader
Changing the SCSI ID
Setting the Autoloader Operating Mode
Random Mode
Sequential Mode
Circular mode is only applicable when the autoloader is in
Sequential mode
Circular Mode
Off
Page
Using HP Library & Tape Tools
Using a Firmware Upgrade Tape
temporarily display error code “BC,” the autoloader will reset
the cartridge will be exported, and the LCD will display Bad
upgrade tape
LCD will not be updated until the autoloader is power cycled
Running the Autoloader System Test
Cycle Count
View Event Log
Firmware Revision
Diagnostics and
Troubleshooting
Using HP Library & Tape Tools to Diagnose Problems
Troubleshooting Installation Problems
■SCSI ID:
■SCSI Cabling:
■Termination:
If the autoloader is the only SCSI device - other than the SCSI host adapter
Page
Tape movement
Media
Page
SCSI ID
Autoloader performance
Cleaning
Media Compatibility
Media Attention LED Issues
Errors Displayed on Front Panel
“!” in autoloader operator
See Operator’s Panel Overview on page 24 for more
panel inventory display
There is an error code on the
Removing Stuck Cartridges
Page
Page
Page
Autoloader Error Codes
Error Code
Details
busy
Page
Page
Page
Page
Technical Specifications
Autoloader Specifications
Characteristic
Specification
Temperature/humidity
Altitude
Vibration (5-500Hz)
Tape Drive Specifications
DLT1 (vs80)
Media Specifications
DLT Type IV Media
Page
Customer Support
Registering Your Product
SupportPacks
Information Needed for Support
Backup Software Support
HP Telephone Support
North and South America
European Customer Support Centers
Asia Pacific Customer Support Centers
Elsewhere
Warranty Information
HP Products: HP StorageWorks vs80 1/8 Autoloader
Duration of limited warranty: One year
Warranty Information
86 Warranty Information