Autoloader Error Codes

If an error occurs during operation of the autoloader, the autoloader stops the current operation and displays an error code on the top line of the LCD screen. Unless otherwise noted in Table 5, attempt to resolve the error by cycling power on the autoloader and retrying the last operation. If the error persists, contact support personnel.

Note

When the error appears on the LCD screen, it will show as error

 

“81”, for example. When you view the error from within the

 

error log, it will show as “3 0 81”.

 

 

To view the error log follow these steps:

1.From the Home Screen or main menu, press the [+] or [-] button until Information appears on the top line of the LCD screen.

2.Press the [Enter] button to access the available options.

3.Press the [+] or [-] button until View Error Log appears on the LCD screen.

4.Press the [Enter] button to access the most recently logged error message.

5.Press the [+] or [-] button to display each error in the log.

6.Press [Cancel] when done.

A description of each of the error codes is provided in the following table:

Table 5 Error Codes

Error Code

Description

Details

 

 

 

3 0 81

Invalid command error.

This error indicates that the autoloader received

 

 

an undefined command or an invalid parameter

 

 

with a command.

 

 

 

3 0 82

Device status not suitable to

If the robotics are busy, some commands cannot

 

execute this command.

be executed at the same time. This error indicates

 

 

a probable violation. This is not an error

 

 

condition, but does result in busy being

 

 

reported to the host for the requested SCSI

 

 

command.

 

 

 

66 Diagnostics and Troubleshooting

Chapter 4