To terminate the autoloader, locate the terminator in the accessories package and press it firmly into either of the two SCSI connectors on the rear panel of the autoloader. Secure the terminator by tightening the finger-screws until snug. The supplied terminator is “dual mode” and will work on both Low-Voltage Differential (LVD) and Single Ended (SE) SCSI buses. A green LED on the terminator indicates that the unit is attached to a SCSI bus running in LVD mode. A red LED on the terminator indicates that the unit is attached to a SCSI bus running in SE mode. If the LED is not on, check all SCSI and power connections and confirm that the unit is attached to a valid SCSI bus.

Compatibility:

Ensure that the autoloader is compatible with the SCSI host adapter and backup application you plan to use. For a list of compatible SCSI adapters and application software, check with your SCSI host adapter manufacturer, backup application vendor, or the HP support website at http://www.hp.com/go/support.

SCSI Host Adapter Installation:

Verify that you have installed your SCSI host adapter correctly. Refer to the manual that came with your SCSI host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing the settings of various jumpers and/or switches on the host adapter. Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter. Make sure that the proper device driver is installed for the SCSI host adapter.

Backup Application Installation:

Refer to the documentation included with your backup application for instructions on how to verify proper installation. Many backup software packages require an additional module to communicate with the autoloader robotics.

Device Driver Installation:

If applicable, make sure that the proper ISV and/or autoloader driver is installed. For more information, see Preparing the Host and Verifying the Connection on page 21.

54 Diagnostics and Troubleshooting

Chapter 4