Table 5 Error Codes

Error Code

Description

Details

 

 

 

3 0 94

Cartridge unload error.

A failure occurred while trying to unload a

 

 

cartridge from the drive to its slot.

 

 

 

3 0 95

Import error.

An error occurred while trying to import a data

 

 

cartridge to a carousel slot.

 

 

 

3 0 96

Export error.

An error occurred while trying to export a data

 

 

cartridge from its carousel slot. Can be caused by

 

 

an empty slot that is expected to be full.

 

 

 

3 0 A0

Carousel motion failure.

Error occurred during carousel movement

 

 

(position not found). Could be caused by a

 

 

missing or misaligned cartridge carrier, an

 

 

obstruction, or an unexpected cartridge in the

 

 

carousel path.

 

 

 

3 0 A1

Cartridge transport position

Cartridge transport element is unable to reach its

 

error.

desired position. Failure occurred while trying to

 

 

place a cartridge into or remove a cartridge from

 

 

the drive or a slot.

 

 

 

3 0 A2

Gripper position error.

Gripper unable to reach position.

 

 

 

3 0 A3

Cartridge pick error.

Error occurred while trying to pull a cartridge

 

 

from the drive or a carousel slot.

 

 

 

3 0 A4

Mail slot position error.

The mail slot door was not in the requested

 

 

position during device operation. Can be caused

 

 

by manually opening the door or a cartridge or

 

 

other obstruction is blocking the door. Try

 

 

removing the cartridge or obstruction, then

 

 

power cycle or reset the autoloader.

 

 

 

3 0 A5

Fan Error.

Autoloader processor detected a fan error.

 

 

 

3 0 B0

ROM error.

Cycle power on the autoloader and attempt the

 

 

operation again. If the error recurs, contact your

 

 

technical support representative.

 

 

 

68 Diagnostics and Troubleshooting

Chapter 4