Using HP Library & Tape Tools to Diagnose Problems

With HP Library & Tape Tools installed on the host server, you can do the following:

■Identify all SCSI devices connected to your system.

■View detailed configuration, identification, inventory, and drive information for the autoloader.

■Easily update autoloader and drive firmware.

■Run advanced diagnostic tests, including connectivity, read/write, media validation, and testing the functionality of the autoloader.

■View autoloader and drive error logs.

■Generate a detailed support file that can be e-mailed or faxed to your support representative for analysis.

The HP Library & Tape Tools diagnostic provides an intuitive graphical user interface with integrated context-sensitive help. It can be downloaded free of charge from http://www.hp.com/support/TapeTools.

52 Diagnostics and Troubleshooting

Chapter 4