Table 4 Troubleshooting Table

Problem

Solution

 

 

Media is rejected by the tape

■ You attempted to load media with an invalid format (DLT 7000

drive. Restore from tape NOT

or DLT 8000), an improperly degaussed cartridge, an invalid

successful.

cartridge type (DLTtape III or non-DLT1 cleaning cartridge), or

 

the tape drive read/write head is dirty. The tape drive rejects the

 

cartridge in these cases. If the cartridge format or cartridge type

 

is invalid, replace the cartridge. If the read/write head is

 

suspected as being dirty, clean the drive. If the format is invalid,

 

or the tape is improperly degaussed, the media must be

 

thoroughly degaussed before the DLT vs80 tape drive can use

 

this tape.

 

 

Media Attention LED Issues

 

 

 

Contamination by loose

■ Avoid contamination by ensuring that the autoloader is installed

debris.

in a clean, contamination-free environment. Cartridges should

 

be stored vertically in their plastic cases. Continue cleaning the

 

tape drive as needed.

 

 

Contamination by head

■ One or two passes with a cleaning cartridge should resolve the

staining.

Media Attention LED caused by normal head staining. If a

(Caused by adhesion of

cleaning cartridge is unsuccessful in resolving a cleaning light

chemicals that are present in

after 3 or more attempts, the cleaning cartridge may be

the tape media to the head

contaminated, and should NOT be used in another drive.

surface.)

 

 

 

Non-acclimated media

■ A cartridge should be acclimated for a minimum of 24 hours

 

before being used, particularly if it has been stored at a

 

substantially different temperature or level of humidity than the

 

tape library.

 

 

Wrong cleaning cartridge

■ Use only the vs80 compatible cleaning cartridge specifically

 

designated for the autoloader.

 

 

Expired cleaning cartridge

■ A cleaning cartridge is good for 20 uses.

 

 

60 Diagnostics and Troubleshooting

Chapter 4