Service Options

HP service options upgrade the warranty on your tape autoloader. A wide range of warranty options are available to meet your business uptime needs.

SupportPacks

SupportPacks are available within 180 days of your purchase. If you choose to purchase one, your warranty will be upgraded. Once your warranty has expired, post-warranty SupportPacks are also available. Table 10 lists HP SupportPack service options.

Table 10

SupportPacks

 

 

 

SupportPack Number

Description

 

 

 

H2667A/E

 

2-year express exchange

 

 

 

H2698A/E

 

3-year express exchange

 

 

 

H4619A/E

 

3-year on-site, next-day

 

 

 

H5526A/E

 

3-year on-site, same-day

 

 

 

H4624A/E

 

3-year on-site, 24 x 7

 

 

 

 

 

 

Note

To order HP SupportPacks, visit http://www.hp.com/hps/support/

 

supportpack, or contact your support or sales representative.

 

 

 

Appendix B

Service Options 79