Table 4 Troubleshooting Table

Problem

Solution

 

 

Bad/defective/contaminated

If the Media Attention LED is cleared using a cleaning cartridge

media

and then immediately reappears each time a particular

 

cartridge is reloaded, and you have confirmed that the suspect

 

cartridge is not an invalid cleaning cartridge (DLTtape III or non-

 

DLT1), that cartridge should be suspected as being

 

contaminated.

 

— If this occurs, export the cartridge, clean the tape drive again

 

and then load a known good cartridge. In some cases, a

 

cartridge can be worn out, have been improperly degaussed,

 

have bad calibration tracks, or have a bad tape directory

 

recorded by another drive type such as DLT 7000 or DLT

 

8000.

 

— Any cartridge that is suspected of being defective or

 

contaminated should NOT be reused in any drive. Cartridges

 

that are suspected as being improperly degaussed or

 

containing incompatible formats such as DLT 7000 or DLT

 

8000 must be thoroughly degaussed before use.

 

 

Errors Displayed on Front Panel

“!” in autoloader operator

See Operator’s Panel Overview on page 24 for more

panel inventory display

 

information.

 

 

 

There is an error code on the

Look up the error code, try to resolve the failure, and power cycle

LCD display

 

(see page 66).

 

 

 

Chapter 4

Diagnostics and Troubleshooting 61

Page 61
Image 61
HP vs80 manual See Operator’s Panel Overview on page 24 for more