Table 4 Troubleshooting Table
Problem | Solution |
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Bad/defective/contaminated ■ If the Media Attention LED is cleared using a cleaning cartridge
mediaand then immediately reappears each time a particular cartridge is reloaded, and you have confirmed that the suspect cartridge is not an invalid cleaning cartridge (DLTtape III or non- DLT1), that cartridge should be suspected as being contaminated.
—If this occurs, export the cartridge, clean the tape drive again and then load a known good cartridge. In some cases, a cartridge can be worn out, have been improperly degaussed, have bad calibration tracks, or have a bad tape directory recorded by another drive type such as DLT 7000 or DLT 8000.
—Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive. Cartridges that are suspected as being improperly degaussed or containing incompatible formats such as DLT 7000 or DLT 8000 must be thoroughly degaussed before use.
Errors Displayed on Front Panel| “!” in autoloader operator | ■ | See Operator’s Panel Overview on page 24 for more |
| panel inventory display |
| information. |
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|
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| There is an error code on the | ■ | Look up the error code, try to resolve the failure, and power cycle |
| LCD display |
| (see page 66). |
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Chapter 4 | Diagnostics and Troubleshooting 61 |