Problem Solving
Info. | Meaning | Possible Action | Page | |
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715 | TCP/IP connection timed out. | Check the Internet Fax Parameter | ||
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| settings. Verify the IP Address, Default |
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| Gateway IP Address, SMTP Server IP |
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| Address. |
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716 | Cannot log on to the designated SMTP Server. | Check the SMTP Server IP Address | ||
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| setting. Contact the Network |
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| Administrator. |
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717 | Incomplete SMTP Protocol transmission. SMTP | SMTP Server is defective. | ||
| Server's hard disk may be full. | Contact the Network Administrator. |
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718 | Page Memory Overflow occurred while receiving | Check the document size and | ||
| printing data. The paper size selected within your | resolution. |
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| application to print is larger than the paper size | Ask sender to resend in a supported |
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| loaded in the Paper Tray(s). | size and resolution. |
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719 | Received data via LAN is in a format that is not | Ask the originator to resend with a | ||
| supported. | supported file attachment format: |
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| * In a TIFF format. |
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| * Image data equivalent to recording |
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| paper size. |
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720 | Cannot connect to the POP Server (Incorrect POP | Check the POP Server IP Address. | ||
| Server IP Address). POP Server is down. | Contact the Network Administrator. |
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721 | Cannot connect to the POP Server. (User Name or | Check the POP User Name and | ||
| Password error) | Password or the APOP settings. |
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| Contact the Network Administrator. |
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722 | Failed to obtain IP address from the DHCP Server. | Check the | ||
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| connection. |
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| Confirm that the Internet Parameter and |
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| the DHCP Server are correctly |
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| configured before plugging or |
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| unplugging the power cord of the |
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| machine from the wall outlet. |
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| Contact the Network Administrator. |
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725 | DNS Server connection timed out. DNS Server is | Check the DNS Server IP Address. | ||
| down. | Contact the Network Administrator. |
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726 | Received an error response from the DNS Server. | Check the POP Server Name. | ||
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| Check the SMTP Server Name. |
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728 | The document was sent to the Internet Fax in an | Change the Fax Parameter No.177 | ||
| incompatible file format (PDF). TIFF file format is | (XMT FILE TYPE) to "TIFF". |
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| required for Internet Fax. | (Refer to the Fax Parameter in the |
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| PDF file format is only used when using the | Operating Instructions (For Advanced |
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| Email feature. | Operations) on the provided |
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729 | Failed to authenticate (SMTP Authentication) when | Check the SMTP Authentication. User | ||
| connecting with the SMTP Server. | Name and Password. |
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| Contact the Network Administrator. |
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730 | Cannot retrieve the Journal nor program the Internet | Check that the Fax Parameter No. 158 | ||
| Parameters and the Auto Dialer remotely via Email | (PC REMOTE UPDATE) is set to |
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| from a PC. | “2:Valid”. |
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731 | The dialer buffer for manual dialing was full (50 | Request the sender to resend the Relay | ||
| stations) when the Relay Transmission Request was | Transmission Request after the |
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| received. | reserved communication is finished. |
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NOTE
1.After identifying the problem and taking the recommended action, if the Information Codes keep occurring or if Information Codes that are not listed in the above table appear, please contact your local Panasonic Authorized Dealer.
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