Problem Solving
User(U) / Jam(J) Error Codes
1234
U20
U16
U13
U06
U07
User Codes (U Code)
Code | Check Points | Code | Check Points |
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U06 | Right Cover is open. | U16 | Toner Cartridge is not installed correctly. |
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U07 | Jam Cover is open. | U20 | ADF Cover is open. |
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U13 | Low Toner or Out of Toner. (See page 40) |
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Jam Error Codes (J Code)
| Code | Check Points | Code | Check Points |
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| J01, | Remove the jammed paper from the tray(s). | J71, | Remove document(s) in the ADF. (See page |
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| J02 | (See page 47) | J72, | 51) |
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| Check to make sure the Paper Guides are | J74 |
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| properly adjusted in the tray(s). (Refer to | J75, |
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| the Operating Instructions (For Advanced | J92, |
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| Operations) on the provided | J93 |
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| J43, | Remove misfed paper(s) inside the |
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| J44 | machine. (See page 49) |
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NOTE
1.The J## Code indicates the most probable Jam location. If the jam message reappears after the jam is cleared, paper is most likely jammed at other location(s). Check the Jam Error Codes Table above for other check points and remove all misfed paper.
2.Make sure that the Jam Error Code disappears after removing the misfed paper.
3.The Jam Error Code will not disappear if the paper is still jammed in the machine. Check again and remove all misfed paper.
4.When the Machine Error Code (E Code) (for service personnel) appears on the display, reset the machine by first unplug- ging the power cord of the machine from the wall outlet. Wait for a few seconds and plug the power cord of the machine in the wall outlet again. If the E Code reappears, contact your local Panasonic Authorized Dealer.
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