Problem Solving
Information Code
When a problem occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.
Info. | Meaning | Possible Action | Page | |
Code | ||||
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030 | Document is misfeeding. | 1.Reload the document properly. | 46,47, | |
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| 48,49 | |
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| 2.Remove the document jam. | 51 | |
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031 | Document is too long or jammed. | 1.Reload the document properly. | 46,47, | |
| Document length exceeds 39.4 inches (1000 mm). |
| 48,49 | |
| The length limitation for 600 dpi, is subject to the | 2.Remove the document jam. | 51 | |
| available Memory size. |
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| 600dpi |
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| (Max. Length is 24 inches (600 mm)) |
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061 | ADF Cover is open. | Close the ADF Cover. | ||
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400 | During initial connection, receiving station did not | 1.Check with the other party. | ||
| respond or communication error occurred. | 2.Reload the document and send |
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| again. |
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402 | During initial connection, communication error | Reload the document and send | ||
| occurred. | again. |
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403 | No polling capability at the remote side. | Ask remote side to set | ||
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| “POLLED=ON”. |
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404/405 | During initial connection, communication error | Reload the document and send | ||
| occurred. | again. |
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406 | Transmission Password does not match. | Check the password or the telephone | ||
| Receiving Password does not match. | number in |
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| Received from an unauthorized station in Selective | station. |
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| Reception mode. |
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407 | No confirmation from the receiving station for the | Wait a few minutes and send again. | ||
| previous page sent. |
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408/409 | Remote side confirms previous page(s) is (are) | Wait a few minutes and send again. | ||
| illegible. |
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410 | Communication aborted by the transmitting side. | Check with the other party. | ||
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411 | Polling password does not match. | Check the polling password. | ||
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412 | No data from the transmitting side. | Check with the other party. | ||
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414 | Polling password does not match. | Check the polling password. | ||
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415 | Polling transmission error. | Check the polling password. | ||
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416/ | Received data has too many errors. | Check with the other party. | ||
417/ |
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418/419 |
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420/421 | Machine goes to receiving mode, but receives no | 1.Remote side misdial. | ||
| command from the transmitting side. | 2.Check with the other party. |
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422/427 | Interface is incompatible. | Check with the other party. | ||
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430/434 | Communication error occurred while receiving. | Check with the other party. | ||
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436/490 | Received data has too many errors. | Check with the other party. | ||
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NOTE
1.After identifying the problem and taking the recommended action, if the Information Codes keep occurring or if Information Codes that are not listed in the above table appear, please contact your local Panasonic Authorized Dealer.
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