Toshiba SL-5300 Series owner manual Error Message Cause Solution

24. ERROR MESSAGE TABLE	EO1-31009
	24. ERROR MESSAGE TABLE

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Error Message	Cause	Solution
Paper Feed Error	The label format doesn’t match the label	• Re-load the label.
occurs.	cassette or the print start position is	• Re-program the label format.
	incorrect.
Please adjust print
position.
Abnormal Head	Thermal head temperature is over the	Leave the scale on for 3 minutes or
Temp. is detected.	limit.	more, and then perform operations.
Abnormal Head	The power source for thermal head is	Turn off the power, and then ask your
source is detected.	incorrect because of the circuit failure.	authorized TOSHIBA TEC
		representative.
Unit Price is over the	The Number of digits of the Unit Price is	Re-program the Unit Price so that the
limit.	over the maximum limit.	Number of digits is within the maximum
		limit.
The number of letters	The Number of characters is over the	Re-program the name so that the
is over the limit.	maximum limit.	Number of characters is within the
		maximum limit.
Format Read Error	The selected label format cannot be read	Reset the label format in the label format
occurs.	because of incorrect memory.	setting mode.
Format No. Error	Because unavailable Format No. is	Re-program a correct label format
occurs.	selected, the label format cannot read.	Number.
Press C key and set
correct Format,
please.
Appointed code is not	The selected code doesn’t exist in the file.	Enter a correct code which exists in the
found.		file.
Flash Rom Write Error	Because of Flash-ROM failure, the	Turn off the power, and then ask your
occurs.	selected data cannot be written into the	authorized TOSHIBA TEC
	Flash-ROM.	representative.
Flash Rom Format	Because of Flash-ROM failure, data in the	Turn off the power, and then ask your
Error occurs.	Flash-ROM cannot be erased.	authorized TOSHIBA TEC
		representative.
No data is found.	The selected item and data are not found	Enter a correct Code Number.
	in the memory.
The File is full.	There is no space for saving the selected	Delete unnecessary PLU data from the
	data.	file.
There is no File of	Because the PLU file is damaged, the	Delete this PLU file, and then re-program
PLU Field information.	selected PLU cannot be called.	the PLU field.
This position is over	The selected position is out of the label	Re-program the label format so that the
the frame.	format area.	print position is within the format.
MC Access Error	File and folder information cannot be	Turn off the power, and then ask your
occurs.	taken from the memory card.	authorized TOSHIBA TEC
		representative.
This Format is not	The selected label format Number doesn’t	Specify the label format Number which is
selectable.	exist.	available for this scale.
Folder cannot be	The Number of digits of folder name is	Set the folder name with up to 8 digits of
made.	over 8 digits.	alphabets and numeric.

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