Toshiba SL-5300 Series owner manual Error Message Table, Error Message Cause Solution

24. ERROR MESSAGE TABLE EO1-31009

24. ERROR MESSAGE TABLE

24. ERROR MESSAGE TABLE

Take the following action if an error message appears on the commodity name display along with the buzzer sounding.

WARNING!

If you cannot solve the problem with the following solution instruction, do not attempt further troubleshooting by yourself. Turn the power off, unplug the scale, then contact authorized TOSHIBA TEC Service representative for assistance.

Do not attempt to repair or adjust alone because electrical equipment is dangerous.

Error Message	Cause	Solution
Programmed data is	The programmed data of selected item is	Correct the programmed data.
incorrect.	incorrect.
No PLU is	No PLU is programmed.	Program a correct PLU.
programmed.
MC has not performed	Memory card (ATA or CF) has not been	Format the memory card (ATA or CF).
format yet.	formatted yet.
No MC is inserted.	Scale cannot detect the memory card	Re-insert the memory card (ATA or CF).
	(ATA or CF).
Data is over the	Memory card capacity doesn’t satisfy the	• Delete part of the files from the
capacity of MC.	size of data to be saved.	memory card. And reduce the files to
		be saved in the memory card.
		• Prepare another memory card.
No File is found in	Scale cannot detect the selected files on	• Store data into the memory card.
MC.	the memory card (ATA or CF).	• Change the allocated Number.
Data is over the File	File capacity filled up with the	• Sort the files by the [SORT] key
capacity.	programmed data.	• Delete unnecessary files.
Price is over the	The Number of digit of the price exceeds	Re-program the unit price and the
limitation.	the limit.	weight.
Price 0 is not allowed.	By the initial setting, label printing cannot	• Retry the operation so that the price is
	be performed when price is 0 in	not 0.
	Registration mode.	• Ask your authorized TOSHIBA TEC
		representative to change the initial
		setting.
There is no space to	Data of PLU, Commodity, Grade Line,	• Re-program the name so that the
be printed.	Unit Price, Weight, and Price cannot be	Number of characters is within the
	printed.	maximum.
		• Re-program the sub name so that the
		Total Number of characters of the
		name and the sub name is within the
		maximum.
Appointed range is	The selected start PLU# is over the	Re-program the start PLU# and the end
incorrect.	selected end PLU#.	PLU#.
Paper end is detected	The label ended.	Set a new label.
now. Please set new
Paper.

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