When the DVD Palmcorder is connected to PC:

Symptom

Cause and Correction

Reference

page

 

 

No drive icon appears on

The DVD Palmcorder is not turned on.

47

PC.

Check the power supply.

 

 

 

 

 

Driver is not properly recognized.

 

 

Turn PC off and on again. If the drive icon still does not appear, use

 

“Refresh driver” in Device Manager to reinstall the driver.

 

 

 

 

 

Turn PC off and then disconnect the USB cable. Turn PC on again,

 

and then use the USB cable to connect the DVD Palmcorder to PC.

 

 

 

 

 

 

Make sure the USB cable is completely plugged into this DVD

 

Palmcorder.

 

 

 

 

 

 

If a yellow “!” mark is attached to some device in Windows® Device

 

 

Manager, uninstall the USB device driver, and then reinstall it,

 

following the procedure on page 137.

 

 

 

 

A fatal exception 0A error

It is recommended that you install Windows® 2000 Service Pack 3

 

occurs while installing

or later.

USB driver in Windows®

 

 

 

2000 Professional.

 

 

 

 

 

Error occurs in playback

If error occurs with USB connection, the transfer rate is not sufficient.

 

of DVD Palmcorder on

It is recommended that you use a USB terminal conforming to

PC.

USB2.0 when connecting the DVD Palmcorder.

 

 

 

 

Application is not

Turn the PC and DVD Palmcorder off, and try again.

normally run on PC.

 

 

 

 

 

 

Error occurs during

The temperature of DVD Palmcorder is too high due to continuous

 

writing to DVD-R disc.

operation.

 

 

Disconnect the DVD Palmcorder from PC once, remove the disc

 

from the DVD Palmcorder, and then turn it off. After a few moments,

 

 

connect them again and write to a brand-new disc.

 

 

 

 

Transfer of images stops.

Connect the DVD Palmcorder to another USB terminal of PC. If your

 

 

PC is a desktop type, it is recommended that you use USB terminal

 

 

on the back of PC. If you are using USB2.0 extended card, it is also

 

recommended that you install the newest version driver provided by

 

 

each USB2.0 card maker.

 

 

 

 

DVD-RAM/R/RW drive

This problem may be solved if the software related to DVD-RAM/R/

 

built into PC cannot be

RW of your PC is upgraded, or if the UDF driver is uninstalled.

 

used after the provided

However, with Windows® 98 Second Edition / Me / 2000

software has been

Professional, uninstalling the UDF driver will make it impossible for

 

installed.

the JPEG stills recorded on DVD-RAM of this DVD Palmcorder to be

 

 

read by the PC.

 

 

 

 

DVD-R disc cannot be

DVD-MovieAlbumSE does not support playback or data read on

 

played back on DVD-

DVD-R disc: Use generally available DVD video playback software

142

MovieAlbumSE.

to play back DVD-R disc on PC.

 

 

 

 

Error appears when

Make sure that your PC display adapter (video card) conforms to

 

starting DVD-

DirectX8.1.

MovieAlbumSE.

 

 

 

 

 

Video written to hard disk

DVD-MovieAlbumSE cannot edit DVD-VR data stored on hard disk

 

of PC cannot be edited

of PC: Copy the data to another DVD-RAM disc and then edit it.

on DVD-MovieAlbum

 

 

 

copy tool.

 

 

 

 

 

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Panasonic VDR-M30PP operating instructions 160, When the DVD Palmcorder is connected to PC