cotton swab or dry cloth across it. Make sure the platen roller is clean all the way around.
6. Rub the cotton swab across the peel bar, printhead, and supply sensor to remove any
7. Clean the
path.
Printhead
Let the printer dry before you reload supplies, close the exit cover,
turn on the printer, press Feed to position the supply under the printhead, and resend your format/batch/graphic/check digit
packets.
R e p l a c i n g t h e P r i n t h e a d
You may have to replace the printhead if it is damaged or
CAUTION
The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer’s metal base, before touching the printhead. Clean the printhead to remove any salt or oil left from handling prior to operation.
1.Turn off the printer.
2.Open the cover.
3.Unlock the printhead by turning the retaining latch.
4.Press forward and down on the two latches on top of the printhead assembly as shown. The printhead will drop down.
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