Philips BDL5571V user manual Troubleshooting, Use the Zoom mode or Custom zoom

User Manual BDL5571V

7.2. TROUBLESHOOTING

Symptom		Possible Cause		Remedy
No picture is displayed	1.	The power cord is disconnected.	1.	Plug in the power cord.
	2.	The main power switch on the back of the	2.	Make sure the power switch is switched on.
		monitor is not switched on.	3.	Connect a signal connection to the monitor.
	3.	The selected input has no connection.
	4.	The monitor is in standby mode.
Interference displayed on	Caused by surrounding electrical appliances		Move the monitor to another location to see is
the monitor or audible	or fluorescent lights.		the interference is reduced.
noise is heard
Color is abnormal	The signal cable is not connected properly.		Make sure that the signal cable is attached
			firmly to the back of the monitor.
Picture is distorted with	1.	The signal cable is not connected properly.	1.	Make sure that the signal cable is attached
abnormal patterns	2.	The input signal is beyond the capabilities		firmly.
		of the monitor.	2.	Check the video signal source to see if it is
				beyond the range of the monitor. Please
				verify its specifications with this monitor’s
				specification section.
Display image doesn’t fill	The zoom mode is not correctly set.		Use the Zoom mode or Custom zoom
up the full size of the			function in the Screen menu to fine tune
screen			display geometry and time frequency
			parameter.
Can hear sound, but no	Improperly connected source signal cable.		Make sure that both video inputs and sound
picture			inputs are correctly connected.
Can see picture but no	1.	Improperly connected source signal cable.	1.	Make sure that both video inputs and sound
sound is heard	2.	Volume is turned all the way down.		inputs are correctly connected.
	3.	MUTE is turned on.	2.	Use VOL UP/VOL DOWN button to hear
	4.	No external speaker connected.		sound.
			3.	Switch MUTE off by using the MUTE button.
			4.	Connect external speakers and adjust the
				volume to a suitable level.
Some picture elements do	Some pixels of the display may not turn on.		This monitor is manufactured using an
not light up			extremely high level of precision technology:
			however, sometimes some pixels of the monitor
			may not display. This is not a malfunction.
After-Images can still be	A still picture is displayed for an over		Do not allow a still image to be displayed for an
seen on the monitor after	extended period of time		extended period of time as this can cause a
the monitor is powered off.			permanent after-image to remain on the
(Examples of still pictures			monitor.
include logos, video
games, computer images,
and images displayed in
4:3 normal mode)

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