Helpful Hints (cont’d) 63
The remote control is not available, or the remote control will not access the menu.
•Use the buttons on the front of the TV/VCR to access the menu. You can not enter numbers (for example, to program a timer recording) using the front panel buttons. Details are on page 22.
TV/VCR has no power.
•Connect the power cord to an AC (alternating current) outlet completely.
TV/VCR does not have a picture.
•Adjust the antenna. Details are on page six.
•Adjust the TV/VCR picture controls. Details are on pages
•Select an active channel.
TV/VCR has poor sound or no sound.
•Adjust the volume.
•Press the MUTE button to restore the volume.
Tape playback is poor or tape is destroyed.
•Adjust the tracking. Details are on page 57.
•If moisture has accumulated in your TV/VCR, keep the power on for at least two hours, but do not try to play a tape. Details are on page 62.
TV/VCR does not display closed captions.
•Make sure COUNTER ONLY is OFF. Details are on page 28.
•Make sure closed captioning is available for the program. Refer to the TV listings in your local newspaper.
Remote control does not operate TV/VCR.
•Press the COMBI button, then try the other TV/VCR buttons.
•Aim the remote control directly at the TV/VCR’s remote sensor. Details are on pages five and 22.
•Remove all obstacles between the remote control and the TV/VCR.
•Inspect and replace the batteries in the remote control. Details are on page five.
Number buttons will not select channels above 69.
•Enter channel numbers as a
You can not insert a tape into the TV/VCR.
•Insert the tape window side up, with the record tab facing you.
•Make sure a tape isn’t already in the TV/VCR by pressing the STOP/EJECT button on the TV/VCR.
•Gently push on the center of the tape. Never force a tape into the TV/VCR.
•If you have set a timer recording and the TV/VCR power is off, the TV/VCR will eject the tape if the record tab is missing.
You can not remove the tape from the TV/VCR.
•Make sure the power plug is connected completely to an AC (alternating current) outlet.
•If a timer recording is programmed, turn on the TV/VCR power, then eject the tape. Be sure to insert a tape and turn off the TV/VCR power for the timer recording.
•Unplug the power cord for five minutes. Then, plug in the power cord again, then press the POWER button on the TV/VCR. If the tape does not eject, press the STOP/EJECT button on the TV/VCR three to five times. If the tape still does not eject, you may need to have an authorized servicer remove the tape.
TV/VCR ejects the tape when you try to start a recording.
•Make sure the tape has a record tab. Details are on page five.
The cylinder rotates when tape playback is stopped.
•To enable the quick play mechanism, the cylinder will rotate for about five minutes. This is normal. The quick play mechanism switches the tape mechanism from Stop to Play in just one second.