62 Helpful Hints
If you are having problems with your product, check this list of problems and possible solutions before requesting service. You may be able to solve the problem yourself.
If you need to call a customer service representative, please know the model number and serial number of your product before you call. This information is on the back of the product. Also, please take a moment to identify the problem you are having, and be prepared to explain this to the representative. If the representa- tive will need to help you with operations, please stay near the product. Our representatives will be happy to assist you.
Location
For safe operation and satisfactory performance of your TV/VCR, remember the following:
•Shield it from direct sunlight and keep it away from sources of intense heat.
•Avoid dusty or humid places.
•Avoid places with insufficient ventilation. Do not block the ventilation openings at the top and bottom of the TV/VCR. Do not place the TV/VCR on a carpet, as this will block the ventilation openings.
•Avoid locations subject to strong vibrations.
•Do not place the TV/VCR near strong magnetic fields.
•Do not move the TV/VCR from a cold place to a hot place, or vice versa.
Electrical Shock and Fire Hazards
•Do not handle the power cord with wet hands.
•Do not pull the power cord when disconnecting the TV/VCR from the AC (alternating current) wall out- let. Grasp it by the plug.
•If you spill water on the TV/VCR, unplug the power cord immediately and take the TV/VCR to an autho- rized service center.
•Do not put your fingers or objects into the TV/VCR cassette compartment.
•Do not place anything on top of the TV/VCR.
Dew Warning (Moisture Condensation)
•Moisture may condense inside the unit when you move it from a cold place to a warm place, after heating a cold room, or when the humidity is high. There is no warning that moisture is in your TV/VCR. Playing a tape in a TV/VCR in which moisture has accumulated could damage the tape and the TV/VCR. If you suspect moisture inside the TV/VCR, keep the TV/VCR power on (but do not play a tape) for at least two hours. This will allow the TV/VCR to dry.
TV/VCR will not perform a timer recording.
•Set the recording start and stop times correctly. Details are on pages
•Make sure the TV/VCR power is off.
•Set the clock. Details are on pages 12-17.
•Put a tape in the TV/VCR. The tape must have a record tab.
•With ShowGuard, you don’t have to worry about losing your timer recordings. If the power fails, timer recordings will be restored when the clock is reset. (The clock will reset itself automatically if you are using AUTO CLOCK. Details are on pages
•Make sure DEFEAT RECORDING is OFF. Details are on page 33.
TV/VCR will not record.
•Make sure the tape has a record tab. Details are on page five.
•Make sure DEFEAT RECORDING is OFF. Details are on page 33.
•Plug the power cord into an active AC outlet. Details are on page seven.
•Check your hookups. Details are on pages
•Set up the channels. Details are on page 10.
Channel reception is poor.
•Check connections, then set up the channels again. Details are on page 10.
