Philips DCR 2020 user manual Troubleshooting, Problem Possible cause Action

Troubleshooting

EN
	Problem	Possible cause	Action
	The display on the front	Faulty power supply	Check that the power cord is
	panel does not light up.		correctly connected. Disconnect
			this cord and reconnect it to
			ensure it is in place.
			Check that the power is available at
			the wall socket.
	No sound or picture but the	Receiver in standby or “low	Press P+, P-, or any number key of
	front panel red light is on.	power”	the remote control. If the receiver
			does not wake up, press on the
			front panel.
	No sound or picture but the	Poor signal	Check the connections at the wall
	front panel green light is on.		socket and receiver.
		Receiver in TV mode	Press TV/STB on the remote
			control once or twice.
		Poor SCART connections	Check the SCART connections.
	The remote control does not		Make sure the receiver is on.
	operate your receiver.		Make sure you are pointing your
			remote control at the receiver
			front panel.
			Check the batteries in your remote
			control.
	On-screen display working	Poor reception/signal	Check the installation.
	but there is no reception
	Intermittent reception	Faulty connections	Check all connections and cable.
	The picture is not sharp and	TV SCART output format not	Change setting of the TV output
	on-screen text is difficult to	set to RGB	signal item to RGB from the TV
	read.		Configuration screen.
		TV SCART not connected to the	Refer to your TV User Manual.
		RGB capable SCART socket of
		your TV set
		Inappropriate TV SCART	Use the SCART cable supplied with
			your receiver.
	You cannot find all the	The signal may be weak.	Try retuning your receiver, following
	channels you think should be		the relevant steps in paragraph
	available.		Channels installation. If you are still
			missing channels, call your customer
			service adviser.

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