EN
88
12 Troubleshooting
Please be aware that new software may change the functionality of your receiver.
Should you experience any difficulties with the operation of the receiver, please consult the relevant section of this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a customer service adviser.
| Problem | Possible cause |
| Action |
|
| The LED on the front panel | Faulty power supply | Check that the power cord with | ||
| does not light up. |
| AC adapter is correctly connected. | ||
|
|
| Disconnect this cord and reconnect | ||
|
|
| it to ensure it is in place. | ||
|
|
| Check that the power is available at | ||
|
|
| the wall socket. | ||
|
|
|
|
|
|
| No sound or picture but the | Receiver in “low power” | Press | on the front panel. | |
| front panel LED is lit in red. |
|
|
|
|
|
|
|
|
| |
| No sound or picture but the | Receiver is in standby | Press P+, | ||
| front panel LED is lit in orange. |
| the remote control. | ||
|
|
|
|
| |
| No sound or picture but the | Poor signal | Check the connections at the wall | ||
| front panel LED lit in green. |
| socket and receiver. | ||
|
|
| Check signal quality using the Scan | ||
|
|
| item of the Premiere menu. | ||
|
|
|
|
| |
|
| Receiver in TV mode | Press TV/STB on the remote | ||
|
|
| control once or twice. | ||
|
|
|
|
| |
|
| Poor SCART connections | Check the SCART connections. | ||
|
|
|
|
| |
| The remote control does not |
| Make sure the receiver is on. | ||
| operate your receiver. |
| Make sure you are pointing the remote | ||
|
|
| |||
|
|
| control at the receiver front panel. | ||
|
|
| Check the batteries in your remote control. | ||
|
|
| Check that the receiver and remote | ||
|
|
| control configurations match: refer | ||
|
|
| to paragraph 11.2.2. | ||
|
| You have changed your remote | Try setting your remote control | ||
|
| control batteries. | again as described in paragraph 11.2. | ||
|
|
|
|
|
|
| The picture appears frozen |
| Press | on the receiver front | |
| and the remote control does |
| panel for at least 5 seconds.Your | ||
| not operate your receiver. |
| settings will not be lost. Release the | ||
|
|
| button and wait for the LED to | ||
|
|
| turn either red for “low power”, | ||
|
|
| orange for standby, or green for TV | ||
|
|
| mode respectively.You can then | ||
|
|
| continue with normal operation. | ||
|
|
|
|
| |
| Poor reception/signal | Check the installation. | |||
| but there is no reception |
|
|
|
|
|
|
|
|
|
|
