Service and Warranty
number of the product.
The Philips warranty may not apply if:
●the documents have been altered in any way or made illegible;
●the model or production number on the product has been altered, deleted, removed or made illegible;
●repairs or product modifications and alterations have been executed by unauthorized service organizations or persons;
●damage is caused by accidents including but not limited to lightning, water or fire, physical damage (e.g. broken display, visible scratches) caused by heavy impact or else;
●Defects caused by abuse or misuse of the product;
●This warranty does not cover accessories belonging to the product.
●Product requires modification or adaptation to enable it to comply with local or national technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country.
●Note that for products that are not originally designed, manufactured, approved and/or authorized for usage within the country of use the Philips global warranty terms apply.
Contact
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or go to the www.philips.com/support website for additional support before contacting
the Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips helpdesk:
●Philips type number
●Philips serial number
●PC environment Processor:
❍286/386/486/Pentium Pro/Internal memory
❍Operating system and version (Windows, DOS, OS/2, MAC)
●Type and brand of Memory card used (Model, brand and memory size of memory card)
●Digital camera type
❍Brand, type
❍Memory card type and brand used in digital camera
Having the following information available will also help speed up the process:
●Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
●The full address from which the faulty product has to be collected and the swap model should be delivered.
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