Philips SC-BT735 iPod/iPhone operation, Radio, Other difficulties with playback, Sound, Network

Sound

No sound.

Low volume.

Distorted sound.

Cannot hear the desired audio type.

≥Check connections to speakers and other equipment. (> 12, 13,15s18)

≥Ensure the speaker settings for your speakers are correct. (> 41)

≥To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to “On” in the Setup menu. (> 39)

≥When “BD-Video Secondary Audio” is set to “On”, Dolby TrueHD, Dolby Digital Plus, DTS-HD Master Audio and DTS-HD High Resolution Audio are output as Dolby Digital or DTS Digital Surround.

≥Re-master will not work when the bitstream signal is output from the HDMI AV OUT terminal. (> 35)

≥Depending on the connected equipment, the sound may be distorted if this unit is connected with an HDMI cable.

≥The multi-channel audio from a device connected to the TV is not output in it’s original multi-channel form.

jIf the device has an optical audio output terminal, connect the device to this unit’s “OPTICAL 2” terminal. (> 17, 30)

No surround sound.

≥Press [SURROUND] to select a surround effect. (> 24)

≥(When using the 7.1ch speaker system)

Audio is not available from the surround back speakers even though Dolby Pro Logic II turns on.

Cannot switch audio.

≥When audio is output from the HDMI AV OUT terminal, set “Dolby D/Dolby D +/Dolby TrueHD”, “DTS/DTS-HD” or “MPEG Audio” to “PCM”. (> 38)

No sound from the TV.

≥Press [EXT-IN] to select the corresponding source. (> 23)

≥The ARC (Audio Return Channel) function is not available. Instead, use an optical digital audio cable or an audio cable to have the TV sound. (> 16, 17)

≥If the TV is not ARC compatible and only the HDMI connection is used, an extra audio connection is necessary (> 16, 17).

iPod/iPhone operation

Cannot charge or operate.

≥Check that the iPod/iPhone is connected firmly. (> 32)

≥The battery of the iPod/iPhone is depleted. Charge the iPod/ iPhone, and then operate again.

Cannot display iPod/iPhone videos/photos on the TV.

≥Make sure that TV is connected to the VIDEO OUT terminal on this unit. (> 16)

≥Operate the iPod/iPhone menu to make the appropriate video/photo output settings for your TV. (Refer to operating instructions for your iPod/iPhone.)

The TV input channel unintentionally changes to HDMI input.

≥When the main unit is connected with an “HDAVI Control” compatible TV and VIDEO IN is selected for iPod/iPhone video or photo playback, the TV input channel will automatically change to the HDMI input channel when [START] is pressed. jRe-select the TV’s VIDEO IN input channel.

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Radio

Distorted sound or noise is heard.

≥Adjust the position of the antenna.

≥Use an outdoor antenna. (> 15)

A beat sound is heard.

≥Try to keep a certain amount of distance between the antenna and the TV.

Network

I can’t connect to the network.

≥Confirm the network connection and settings. (> 18, 40)

≥Check the operating instructions for each device and connect accordingly.

When using Wireless LAN connection, video or audio from the DLNA Certified media server is played back intermittently, not played back or video frames are dropped during playback.

≥Higher transfer rate router such as 802.11n (2.4 GHz or 5 GHz) Wireless router (Access Point) may solve the problem. If you use 802.11n (2.4 GHz or 5 GHz) Wireless router (Access Point), it is necessary to set the encryption type to “AES”. Simultaneous use with a microwave, cordless telephone etc. at 2.4 GHz may result in connection interruptions or other problems.

≥On the “Access Point Connection Setting” screen (> 40), the continuous lighting of at least 4 “Reception” indicators is the target for a stable connection. If 3 or fewer indicators are lit or the connection is being interrupted, change the position or angle of your Wireless router (Access point) and see if the connection state improves. If there is no improvement, connect to a wired network and perform the “Network Easy Setting” (> 20) again.

The contents of the USB device cannot be read.

≥USB devices connected using USB extension cable other than the included with the Wireless LAN Adaptor DY-WL10 (optional) or a USB hub may not be recognised by this unit.

Other difficulties with playback

BD-Video or DVD-Video is not played.

≥Ensure the disc is for the correct BD-Video region code or DVD-Video region number, and is not defective. (> 11)

≥You have set a ratings level to limit BD-Video or DVD-Video play. Change this setting. (> 37)

≥Some BD-Video can only be output with HDMI.

I can’t play back BD-Live.

≥The SD card is write-protected. (> 11)

≥Confirm that this unit is connected to the broadband Internet. (> 18)

≥Confirm the “BD-Live Internet Access” settings. (> 38)

≥Confirm an SD Card is inserted into the SD Card slot. (> 22)

Alternative soundtrack and subtitles cannot be selected.

≥The languages are not recorded on the disc.

≥You may not be able to use the playback menu to change the soundtrack and subtitles on some discs. Use the disc’s menus to make changes. (> 25)

Angle cannot be changed.

≥Angles can only be changed during scenes where different angles are recorded.