Other (Troubleshooting)

Troubleshooting

Incorrect operations can be mistaken as malfunctions. If you believe the unit is not operating correctly, consult the chart below. Sometimes incorrect operation may be due to a malfunction in another component. If the problem is not fixed, check the other components used with the player. If the problem still persists, contact your nearest Pioneer authorized service center or dealer for service.

 

 

 

Symptom

Probable Diagnosis

Remedy

 

 

 

 

No power.

 

Power cord isn’t connected.

Connect power cord properly.

 

 

 

Discs don’t eject when the EJECT

The eject/stop mode select switch is set to

Set the player to pause mode or cue standby

(0) button is pressed.

LOCK.

mode then press EJECT (0) button.

 

 

 

 

 

 

Set the eject/stop mode selector switch to

 

 

 

 

 

 

UNLOCK then press EJECT (0) button.

Playback doesn’t start when a disc

Auto cue function is set to ON.

Hold the TIME MODE/AUTO CUE button

is inserted.

 

 

depressed for 1 second or more to turn the

Playback stops immediately after

 

auto cue function off.

starting.

 

Disc is loaded with label side down.

Reload the disc with label side up.

 

 

 

 

 

Disc is fogged or dirty.

Clean the disc.

 

 

 

 

 

The disc has a different region number.

Check the disc for correct region number If it

 

 

 

 

 

 

is not correct, it cannot be played on this unit.

 

 

 

DVD-R, DVD-RW discs cannot be

Disc isn’t recorded in video format.

Record disc in video format.

played.

 

 

 

NOT VIDEO FORMAT” is

 

 

displayed.

 

 

 

 

 

 

 

Can’t play DVD.

 

Mode select switch is set to “DJ”. Some DVDs

Set mode select switch to “NORMAL”.

 

 

 

 

 

are constructed to prohibit playing in DJ mode.

 

 

 

 

 

 

 

The

 

 

 

marks appear.

Operation is prohibited by disc or player.

Perform correct operation.

 

 

 

 

 

MP3 can’t be played.

Format is wrong.

See section “Playing MP3 files” on page 6.

 

 

 

Can’t search for MP3 files.

You attempted to search (fast forward/reverse) for

MP3 searches can be performed only within

 

 

 

 

 

files in a different folder.

the same folder.

 

 

 

Images don’t appear on screen.

Output cables are loose or not connected

Connect correctly.

 

 

 

 

 

correctly.

 

 

 

 

 

 

Improper operation of television or video mixer,

Confirm settings of television or video mixer,

 

 

 

 

 

etc.

etc.

 

 

 

 

 

Television connected to component video output

Set component video output connector setting

 

 

 

 

 

connector does not support progressive scan.

to [Interlace].

 

 

 

 

No sound.

 

Output cables are loose or not connected correctly.

Connect cables correctly.

 

 

 

 

 

Improper operation of audio mixer.

Check audio mixer’s switches and volume

 

 

 

 

 

 

settings.

 

 

 

 

 

Connectors or plugs are dirty.

Clean connectors and plugs.

 

 

 

 

 

Player is set to pause mode.

Press PLAY/PAUSE (6) button to begin

 

 

 

 

 

 

playback.

 

 

 

Sound is distorted or has noise.

Output cables are not connected correctly.

Connect cables correctly to audio mixer line

 

 

 

 

 

 

input connectors. Do not connect to MIC

 

 

 

 

 

 

connector.

 

 

 

 

 

Connectors or plugs are dirty.

Clean connectors and plugs.

 

 

 

 

 

Electromagnetic influence from television.

Turn off television or move farther away.

 

 

 

Certain discs produce much noise.

Disc has large scratches.

Replace disc.

Playback is interrupted.

Disc is very dirty.

Clean disc.

DVDs and CDs produce different

Due to difference in recording formats.

Not a malfunction.

sound volumes.

 

 

 

 

 

 

When auto cue function is ON, track

If intervals between tracks is very long, track

Hold the TIME MODE/AUTO CUE button

search does not end.

search takes longer.

depressed for 1 second or more to turn auto

 

 

 

 

 

If a non-recorded intervals continue for more than

cue function OFF.

 

 

 

 

 

10 seconds, play will not begin unless auto cue

 

 

 

 

 

 

function is turned OFF.

 

 

 

 

During playback, back cue doesn’t

No cue point is set.

Set a cue point. (P.36)

occur when CUE button is pressed.

Mode select switch is set to “NORMAL”.

Set mode select switch to “DJ”.

 

 

 

 

 

With DVD, some discs do not support DJ

Play back a part supporting DJ operations.

 

 

 

 

 

operations during playback.

 

 

 

 

 

 

When playing MP3, cue point is in another folder.

Back cue with MP3 can be performed only

 

 

 

 

 

 

within the same folder.

 

 

 

Loop play doesn’t start when LOOP

Cue point (loop-in point) isn’t set.

Set a cue point. (P.36)

OUT/OUT ADJUST button is

Mode select switch is set to “NORMAL”.

Set mode select switch to “DJ”.

pressed.

 

Cue points and angle, audio settings are different.

Set angle and audio conditions the same.

 

 

 

 

 

With DVD, some discs do not support point DJ

Play a part supporting DJ operations.

 

 

 

 

 

operations during playback.

 

 

 

 

 

 

 

 

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Pioneer DVJ-X1 operating instructions Troubleshooting