Pioneer VSA-AX10Ai manual Other audio problems, Cause Remedy

11Additional information

Symptom

Sound is produced from analog components, but not from digital ones (DVD, LD, CD-ROM etc.).

Cause	Remedy
• The digital input assignment is wrong.	• Assign the digital inputs correctly (see Assigning the
	digital inputs on page 83).
• The digital components aren't connected	• Make sure you have properly connected the digital
properly.	component to the corresponding input on the back of the
	amplifier (see Connecting your equipment on page 12).

	• The player is not compatible with the source	• Choose a compatible source, or check the component’s
	you're using, or the player settings are	manual for the correct settings.
	incorrect.
	• The digital output level has been turned	• Set the digital volume level of the player to full, or to the
	down on a CD player or other component	neutral position.
	equipped with digital output level adjustment
	capability.
	• Analog input has been selected.	• Select digital input (see Selecting the input signal type
		on page 44).
When playing an LD the input	The LD is not a Dolby Digital compatible disc.	• Set the input signal to AUTO (see Selecting the input
signal type is 2RF but there is		signal type on page 44). Also make sure your LD player is
still no sound.		hooked up with analog connections in addition to digital
		and 2RF connections (see Connecting other video
		sources on page 19).

No sound output from the headphones.

The U-shaped connectors that connect the POWER AMP IN terminals to the front channel pre-outs are not connected.

•Reconnect the POWER AMP IN terminals to the front channel pre-outs using the supplied U-shaped connectors (see item 8 in Rear panel on page 12).

No sound is output or a noise is	• A DVD player not compatible with Dolby	• Make sure your DVD player is compatible with Dolby
output when Dolby Digital/DTS	Digital/DTS is being used.	Digital/DTS.
software is played back.
	• The settings on the DVD player are incorrect	• Make sure the player's settings are correct and/or the
	and/or the DTS signal output is turned off.	DTS signal out is on. Refer to the instruction manual
		supplied with the DVD player.
	• The digital output level is turned down on a	• Set the digital volume level of the player to full, or to the
	CD player or other component equipped with	neutral position.
	digital output level adjustment capability. (The
	DTS signal has been altered by the player, and
	cannot be read.)
No digital output from the DVD	• DVD players do not output digital audio	• To enjoy fully multichannel DVD-Audio and SACD discs,
player when playing a	when playing these kinds of discs.	connect your DVD player to this amplifier through the
multichannel DVD-Audio or		multichannel analog inputs. See Connecting the
SACD disc.		multichannel analog outputs on page 16 and also the
		operating instructions that came with your DVD player.
No digital output when playing a	• DVD players do not output digital audio at	• This is not a malfunction. To enjoy fully these discs,
192/176.4 kHz sampling rate	these sampling rates. Usually, players output	connect your DVD player to this amplifier through the
DVD-Audio disc.	the audio from these discs at a downsampled	multichannel analog inputs. See Connecting the
	rate of 96/88.2 kHz or 48/44.1 kHz. Some discs	multichannel analog outputs on page 16 and also the
	prohibit all digital output.	operating instructions that came with your DVD player.
During playback of a Dolby	• The listening mode is not set correctly.	• Set the surround back channel to SB CH AUTO (see
Surround EX / DTS ES		Using the surround back channel on page 46).
soundtrack, the LS, S and RS
indicators light but there is no
surround back channel sound.

Other audio problems

Symptom	Cause	Remedy
Noise is output when scanning a • The scan function performed by the player		• This is not a malfunction, but be sure to turn the volume
DTS CD.	slightly alters the digital information, making	down to prevent the output of loud noise from your
	it unreadable.	speakers.
When playing a 96 kHz/24bit disc	• Different discs have different recording	• Turn the volume down.
the sound is too loud.	levels so some may be louder than others.

When playing a DTS format LD • The input signal type is set to ANALOG. there is audible noise on the

soundtrack.

•Set the input signal type to DIGITAL (see Selecting the input signal type on page 44)

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