28 Network connection

Alert report - voltage error

If a fluctuation in DC power supply to the display’s internal components (scaler IC and backlight) occurs, a voltage error alert report will be generated and sent to the specified recipient, and the display will turn off automatically. Below is an example of the format and content of the report.

Voltage Error

[Display]

Model Name: (Model name of the display)

Serial No.: (Serial number of the display)

[STATUS]

Power Status: Power On

Video Source: HDMI

PAP Enable: Off [Network]

IP Address: xx.xx.xx.xx

Subnet Mask: xx.xx.xx.xx

Gateway: xx.xx.xx.xx

Primary DNS: xx.xx.xx.xx

Secondary DNS: xx.xx.xx.xx

MAC Address: xx:xx:xx:xx:xx:xx

[Other Information] Scaler F/W Version: x.x Lan F/W Version: x.xx Rev x Operation: 0000008H

If a voltage error alert occurs, consider the following measures:

Check if there are any loose connections between power cables and sockets.

Make sure that the power supply is not accidentally turned off (if the power supply device/outlet has a switch)

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Planar PS4652/PS5552/PS6552 manual Alert report voltage error