Polycom HDX Systems Working with Directory Entries

USER’S GUIDE FOR POLYCOM HDX SYSTEMS

WWW.POLYCOM.COM/VIDEODOCUMENTATION

18

Working with Directory Entries

The directory on your Polycom HDX system stores dialing information that

helps you make calls quickly and easily. When a site listed in the directory

calls your system, the system displays the name on the screen when the call

comes in. If a site that calls you is not listed in the directory, you might be

prompted to save the contact information in the directory when the call ends.

If your system is registered with a global directory server, your directory

contains two types of entries:

 Local entries: Information about sites that you have added. These

entries are stored locally on your Polycom HDX system, and depending on

your system setup, you can remove or edit these entries. You can also

assign local entries to categories to make it easier to find numbers.

Everyone at your site who uses the system can use the entries you

create, and you can use the entries created by others. Users at other sites

cannot access the local entries on your system.

 Global entries: Information about other active sites that are registered

with the same Global Directory Server. These entries are stored on the

Global Directory Server, and you cannot edit them. You can make a local

copy if you want to make changes.

Global entries are marked as available or offline.

Searching the Directory

You can find entries in the directory by:

 Spelling the first or last name using the number buttons on the remote

control

 Pressing Keyboard to use the onscreen keyboard to spell the name

 Scrolling through the list of names using the Up and Down

arrow buttons

 Paging through the list of names using Zoom In and Zoom Out

 Using the alphabet tabs to move through the directory and then scrolling

to the name you want

Contents

Main Trademark Information Patent Information Contents Page Users Guide for Polycom HDX Systems Using the Remote Control Calling and Answering Answering a Video Call Press Call on the remote control. Placing a Video Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling from the Contacts or Speed Dial List Calling from the Directory Ending a Video Call Types of Calls You Can Make Placing Audio-only Calls and Adding Audio-only Sites Placing an Audio-only Call Adding an Audio-only Call to a Video Call Adding a Video Call to an Audio-only Call Ending an Audio-only Call Controlling What You See Selecting and Adjusting a Camera or Other Video Source Setting and Using Camera Presets Press Preset on the remote control. Switching Between Full Screen Video and the Home Screen Press Near on the remote control. Press Home on the remote control. Enabling Dual Monitor Emulation Showing, Moving, and Turning Off the PIP Specifying When to Display the PIP Controlling What You Hear Adjusting Volume Press Volume. Muting the Microphone Press Mute on the remote control. Showing Content Showing Content from a Computer Showing Content with People+Content IP Showing Content with a Computer Connected Directly to the System Press Content on the remote control or press Camera and select Showing Content from a Document Camera, VCR, or DVD Player Showing Content with People On Content Working with Directory Entries Searching the Directory Adding, Editing, and Deleting Directory Entries Categorizing Directory Entries Refreshing Global Directory Entries Including Multiple Sites in Calls About Multipoint Calls Placing a Multipoint Call Supplying a Password for Bridge Calls About Multipoint Viewing Modes Controlling How the System Answers Multipoint Calls Using Chair Control for Multipoint Calls Page Changing the Way Calls Are Answered Temporarily Refusing Calls Answering Calls Automatically Muting Automatically Answered Calls Using Microsoft LCS Features with Video Calls Adding and Removing Microsoft LCS Contacts Viewing Microsoft LCS Contact Status Customizing Your Workspace Allowing the Far Site to Control Your Camera Displaying the Far Sites Name When the Call Connects Hearing Audio Confirmation When You Dial Adjusting for Room Lighting