Polycom HDX Systems Changing the Way Calls Are Answered

CHANGING THE WAY CALLS ARE ANSWERED

© Polycom, Inc. 27

Changing the Way Calls Are Answered

Your system administrator may have configured the system to let you choose

the way incoming calls are handled.

Temporarily Refusing Calls

If you do not wish to be disturbed by calls, you can refuse incoming calls with

the Do Not Disturb feature. Callers hear a busy signal and you receive no

notification about incoming calls. You can, however, make outgoing calls.

To temporarily refuse incoming calls:

1. On the Place a Call screen, select in the lower right corner of the

screen.

2. Select On to set Do Not Disturb.

While the system is not accepting calls, you see in the lower right corner

of the screen. This setting stays in effect until you change it.

Setting your status to I am Available or I am Busy on the contact list home screen

changes the Do Not Disturb icon status on the Place a Call screen, if it is displayed there.

Likewise, changing the Do Not Disturb icon on the Place a Call screen changes your

status on the contact list home screen.

Answering Calls Automatically

Depending on your system configuration, you can specify whether to answer

calls automatically or to have the system announce incoming calls and wait for

you to answer manually.

Automatically answering calls is convenient, but it can create security issues. An

unexpected caller could interrupt a meeting in progress or look at equipment and notes

left in an empty room.

To prevent incoming callers from overhearing a conversation not intended for them, you

can choose to mute all automatically answered calls.

To automatically answer calls:

1. Select System from the Place a Call screen.

2. Select User Settings from the System screen.

3. If you want to automatically answer incoming point-to-point calls, scroll

to Auto Answer Point-to-Point Video, press on the remote

control and select Yes.

Contents

Main Trademark Information Patent Information Contents Page Users Guide for Polycom HDX Systems Using the Remote Control Calling and Answering Answering a Video Call Press Call on the remote control. Placing a Video Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling from the Contacts or Speed Dial List Calling from the Directory Ending a Video Call Types of Calls You Can Make Placing Audio-only Calls and Adding Audio-only Sites Placing an Audio-only Call Adding an Audio-only Call to a Video Call Adding a Video Call to an Audio-only Call Ending an Audio-only Call Controlling What You See Selecting and Adjusting a Camera or Other Video Source Setting and Using Camera Presets Press Preset on the remote control. Switching Between Full Screen Video and the Home Screen Press Near on the remote control. Press Home on the remote control. Enabling Dual Monitor Emulation Showing, Moving, and Turning Off the PIP Specifying When to Display the PIP Controlling What You Hear Adjusting Volume Press Volume. Muting the Microphone Press Mute on the remote control. Showing Content Showing Content from a Computer Showing Content with People+Content IP Showing Content with a Computer Connected Directly to the System Press Content on the remote control or press Camera and select Showing Content from a Document Camera, VCR, or DVD Player Showing Content with People On Content Working with Directory Entries Searching the Directory Adding, Editing, and Deleting Directory Entries Categorizing Directory Entries Refreshing Global Directory Entries Including Multiple Sites in Calls About Multipoint Calls Placing a Multipoint Call Supplying a Password for Bridge Calls About Multipoint Viewing Modes Controlling How the System Answers Multipoint Calls Using Chair Control for Multipoint Calls Page Changing the Way Calls Are Answered Temporarily Refusing Calls Answering Calls Automatically Muting Automatically Answered Calls Using Microsoft LCS Features with Video Calls Adding and Removing Microsoft LCS Contacts Viewing Microsoft LCS Contact Status Customizing Your Workspace Allowing the Far Site to Control Your Camera Displaying the Far Sites Name When the Call Connects Hearing Audio Confirmation When You Dial Adjusting for Room Lighting