Polycom HDX Systems Calling and Answering

CALLING AND ANSWERING

© Polycom, Inc. 3

Calling and Answering

Answering a Video Call

The Polycom HDX system can answer incoming calls in one of these ways:

 The system prompts you to answer the calls manually.

 The system answers incoming calls automatically.

To answer the call manually:

¾ Press Call on the remote control.

If your system is set up to automatically answer calls, the call connects

automatically.

Placing a Video Call

You can use your system to place a video call in any of these ways:

 Entering a name or number

 Choosing a site from:

 The Recent Calls list

 The Contacts or Speed Dial list

 The directory

Calling by Entering a Name or Number

To place a call by entering a name or number:

1. In the dialing field, enter the dialing information. Depending on the

capabilities of your system and the system you are calling, the dialing

information will look like one of these samples:

 10.11.12.13 (IP address—include the dots)

 2555 (E.164 extension)

 AscotRoom (H.323 name)

 stereo.polycom.com (DNS name)

 19782922854 (ISDN number)

2. Enter any additional information needed for the call. The available

settings depend on the type of call and your system’s configuration.

Not all calls require these settings:

 Call Quality – Specify the call rate or call type for this call. For most

calls, choose Auto to let the system determine the best quality for the

call.

 Second ISDN number – Use two numbers only when the person you

are calling instructs you to do so.

Contents

Main Trademark Information Patent Information Contents Page Users Guide for Polycom HDX Systems Using the Remote Control Calling and Answering Answering a Video Call Press Call on the remote control. Placing a Video Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling from the Contacts or Speed Dial List Calling from the Directory Ending a Video Call Types of Calls You Can Make Placing Audio-only Calls and Adding Audio-only Sites Placing an Audio-only Call Adding an Audio-only Call to a Video Call Adding a Video Call to an Audio-only Call Ending an Audio-only Call Controlling What You See Selecting and Adjusting a Camera or Other Video Source Setting and Using Camera Presets Press Preset on the remote control. Switching Between Full Screen Video and the Home Screen Press Near on the remote control. Press Home on the remote control. Enabling Dual Monitor Emulation Showing, Moving, and Turning Off the PIP Specifying When to Display the PIP Controlling What You Hear Adjusting Volume Press Volume. Muting the Microphone Press Mute on the remote control. Showing Content Showing Content from a Computer Showing Content with People+Content IP Showing Content with a Computer Connected Directly to the System Press Content on the remote control or press Camera and select Showing Content from a Document Camera, VCR, or DVD Player Showing Content with People On Content Working with Directory Entries Searching the Directory Adding, Editing, and Deleting Directory Entries Categorizing Directory Entries Refreshing Global Directory Entries Including Multiple Sites in Calls About Multipoint Calls Placing a Multipoint Call Supplying a Password for Bridge Calls About Multipoint Viewing Modes Controlling How the System Answers Multipoint Calls Using Chair Control for Multipoint Calls Page Changing the Way Calls Are Answered Temporarily Refusing Calls Answering Calls Automatically Muting Automatically Answered Calls Using Microsoft LCS Features with Video Calls Adding and Removing Microsoft LCS Contacts Viewing Microsoft LCS Contact Status Customizing Your Workspace Allowing the Far Site to Control Your Camera Displaying the Far Sites Name When the Call Connects Hearing Audio Confirmation When You Dial Adjusting for Room Lighting