Polycom HDX Systems Including Multiple Sites in Calls

USER’S GUIDE FOR POLYCOM HDX SYSTEMS

WWW.POLYCOM.COM/VIDEODOCUMENTATION

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Including Multiple Sites in Calls

Your system may be configured to participate in multipoint calls. During a

multipoint call, multiple sites can see and hear each other. You can also share

content in a multipoint call, just as you can in a point-to-point call.

About Multipoint Calls

You can host multipoint calls using a video conferencing system with

multipoint capabilities, or you can use a bridge such as Polycom MGC™. The

way a multipoint call is hosted affects the conference as shown in this table:

Hosted by… Lets you include… Supports these calls…

Video Conferencing

System Number of sites allowed by the

system

 Any combination of IP, ISDN,

V.35/Serial, and audio-only

 Any combination of SIP, ISDN,

V.35/Serial, and audio-only

Bridge Number of sites allowed by the

bridge Any combination of IP, SIP, ISDN,

V.35/Serial, and audio-only

Placing a Multipoint Call

How you place a multipoint call depends on whether you’re using a Polycom

HDX system with multipoint capabilities or a bridge such as Polycom MGC.

 For calls hosted by a Polycom HDX system, you can define a multiple-site

directory entry to call all of the sites at one time. Alternatively, you can

place a call to the first site and then add other sites after the first call

connects. The other sites can call the Polycom HDX system to join the

call.

 For calls hosted by a bridge, you may need to enter calling information

about all of the sites before the call begins. Contact your system

administrator for more information.

To place a multipoint call by adding sites to a call:

1. Call the first site.

2. When the call connects, press Call on the remote control.

3. Select Add Call, and place a call to the next site.

4. Repeat steps 2 and 3 until all sites are connected.

Contents

Main Trademark Information Patent Information Contents Page Users Guide for Polycom HDX Systems Using the Remote Control Calling and Answering Answering a Video Call Press Call on the remote control. Placing a Video Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling from the Contacts or Speed Dial List Calling from the Directory Ending a Video Call Types of Calls You Can Make Placing Audio-only Calls and Adding Audio-only Sites Placing an Audio-only Call Adding an Audio-only Call to a Video Call Adding a Video Call to an Audio-only Call Ending an Audio-only Call Controlling What You See Selecting and Adjusting a Camera or Other Video Source Setting and Using Camera Presets Press Preset on the remote control. Switching Between Full Screen Video and the Home Screen Press Near on the remote control. Press Home on the remote control. Enabling Dual Monitor Emulation Showing, Moving, and Turning Off the PIP Specifying When to Display the PIP Controlling What You Hear Adjusting Volume Press Volume. Muting the Microphone Press Mute on the remote control. Showing Content Showing Content from a Computer Showing Content with People+Content IP Showing Content with a Computer Connected Directly to the System Press Content on the remote control or press Camera and select Showing Content from a Document Camera, VCR, or DVD Player Showing Content with People On Content Working with Directory Entries Searching the Directory Adding, Editing, and Deleting Directory Entries Categorizing Directory Entries Refreshing Global Directory Entries Including Multiple Sites in Calls About Multipoint Calls Placing a Multipoint Call Supplying a Password for Bridge Calls About Multipoint Viewing Modes Controlling How the System Answers Multipoint Calls Using Chair Control for Multipoint Calls Page Changing the Way Calls Are Answered Temporarily Refusing Calls Answering Calls Automatically Muting Automatically Answered Calls Using Microsoft LCS Features with Video Calls Adding and Removing Microsoft LCS Contacts Viewing Microsoft LCS Contact Status Customizing Your Workspace Allowing the Far Site to Control Your Camera Displaying the Far Sites Name When the Call Connects Hearing Audio Confirmation When You Dial Adjusting for Room Lighting