User Guide SoundPoint IP 330/320

To answer a call using the headset:

¾Press to answer the call through an optionally connected headset.

If Headset Memory Mode is activated, press

or the Answer

soft key.

 

Answering When in Another Call

You are busy on an active call and a second incoming call arrives on the same phone number.

If your phone is configured for a single Line Key per line:

The second call may cause a call waiting tone to be played and you see the second call appearance. The call waiting prompt identifying the incoming caller appears for 10 seconds only. You can ignore, answer, or reject the call. (The Reject soft key on private lines only.)

After this point the active call is in focus and the user must scroll to the incoming call appearance to Answer

If your phone is configured for multiple Line Keys per line:

The second call will cause a call waiting tone to be played, the second Line Key indicator to fast flash green, and an incoming call icon appears. The call waiting prompt identifying the incoming caller appears for 10 seconds only. You can ignore, answer, or reject the call. (The Reject soft key on private lines only.)

If your phone is configured for shared lines:

The second call will cause a call waiting tone to be played, the second Line Key indicator to fast flash green, and an incoming call icon appears on the second Line Key. The call waiting prompt identifying the incoming caller appears for 10 seconds only.

Note

Pressing the Ignore soft key will stop the ringing for that call.

 

 

To answer an incoming call on a line configured for a single Line Key:

Note

Use this procedure after the call prompt disappears. The call waiting prompt

 

interrupts the active call for 10 seconds, where the incoming call can be

 

immediately dealt with.

 

 

 

 

 

1. Press

 

to put the original call on hold.

 

 

 

 

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Polycom IP 320, IP 330 manual Press To put the original call on hold