
Using the Basic Features of Your SoundPoint IP 330/320 Phone
Transferring a Call
A call can be transferred in one of three ways:
• Consultative
— To transfer a call: on page 3-11.
• Blind
— To perform a blind transfer: on page 3-12.
• Attended
— Set up a conference call and then end your participation. For more information, refer to Setting Up a Conference on page
To transfer a call:
1. During a call, press Trans soft key. The active call is placed on hold.
2. Enter the number to which you want to transfer the call. A normal (or consultative) transfer is assumed.
Note | Access to the local contact directory, corporate directory, or received callers list at |
| this point will be added in a future release. For more information, contact your |
| system administrator. |
|
|
| 3. As soon as the |
| Trans soft key to complete the transfer. |
| You can talk privately to the party to which you are transferring the call |
| before the transfer is completed. |
| If you are using a handset, the transfer can be completed by putting the |
| handset on the cradle. |
| You can cancel the transfer before the call connects by pressing the Cancel |
| soft key. |
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