Customizing Your SoundPoint IP 330/320 Phone

Supporting Multiple Line Keys Per Line

Each line on the phone can be configured to have more than one Line Key associated with it. This enhances call visualization and simplifies call handling. If this is the case, the display could resemble the following figure:

Incoming calls to this line will be distributed evenly among the available Line Keys. Similarly, outgoing calls will be distributed.

The SoundPoint IP 330/320 combines the call appearances for multiple line keys into a single call list.

The line key that a call belongs to is indicated by the reverse colored icon.

Supporting Shared Lines

Your SoundPoint IP 330/320 phone supports shared lines. A shared line is indicated by a different line icon. In the following figure, the line 3413 is private and the line 3416 is shared.

 

If two phones share a line, an incoming call to that number will cause both

 

phones to ring. The call can be answered on either phone but not both.

 

Calls on shared lines can be transferred, put on hold, or added to a conference.

Note

 

Shared lines are an optional feature and may not be supported on your particular

 

system. For more information, contact your system administrator.

Note

 

 

Call Forwarding is not available on shared lines.

 

Do Not Disturb (DND) on shared lines disables the ringing option only, the visual

 

indication is still in place.

 

 

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Polycom IP 330, IP 320 manual Supporting Multiple Line Keys Per Line, Supporting Shared Lines