Preference Pages
| the integrated speakers. | |
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Place the microphone farther from the person speaking. Speaking | ||
too close to the microphone can cause poor audio quality. | ||
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| Ensure that the | |
| Ensure that your volume is set to an audible level. | |
I don't hear audio from others. | Ensure that your speaker cable is connected securely. | |
Reinstall your audio device using the installation CD provided by | ||
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| the device's manufacturer, and then restart Polycom | |
| Telepresence m100. | |
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Online Help |
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My online help doesn't display correctly.
Ensure that your computer's web browser is configured to allow active content. Refer to your browser's documentation for information about how to adjust this setting.
Contacts
| 1. | From the main window, click Menu > Preferences > User | |
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| Profile. |
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| 2. | In the Import Contacts section, click | and go to |
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| C:\Program Files\Polycom\Polycom Telepresence | |
I have deleted the sample sites in my |
| m100\assets\samplesites. |
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Contacts list. How can i get them back? | 3. | Select PolycomSampleSites.xml. |
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| 4. | Click Import. |
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| 5. | Click Merge. |
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Related Topics
Testing Audio Devices
Collecting Diagnostic Information
If you need to report a problem, you may be asked to supply information about your system. The Sendlog Utility automatically creates a zipped file containing information about the system and the Polycom Telepresence m100 log file. You can choose to save the file or email it directly from the Notification Log utility.
To collect Polycom Telepresence m100 Diagnostics:
1.From the main window, click Menu > Preferences > Statistics > Log.
2.Click Save Log.
3.Specify where you want to save the file.
Related Topics
Viewing Statistics
Preferences: Call Statistics
Preferences: Media Statistics
Preferences: Log Statistics
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