Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12
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Exhibit J - Customer Information

This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the exterior of the cabinet of this equipment is a
label that contains, among other information, a product identifier in the format
2HWTE01BSSTRUCTURE. If requested, this number must be provided to the
telephone company.
ACTA Registration Number: 2HWTE01BSSTRUCT
Ringer Equivalence Number (REN): 0.1B
Facility Interface Code (FIC): 02LS2
Service Order Code (SOC): 9.0Y
USOC Jack Type: RJ11C
A FCC compliant telephone cord and modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone
network or premises wiring using a compatible modular jack that is Part 68
compliant. See Installation Instructions for details.
The REN is used to determine the quantity of devices that may be connected
to the telephone line. Excessive RENs on the telephone line may result in the
devices not ringing in response to an incoming call. Typically, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to a line (as determined by the total RENs) contact the local
telephone company.
If this equipment, Polycom SoundStructure TEL 1 and SoundStructure TEL 2
causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if
advance notice isn't practical, the telephone company will notify the customer
as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes to its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice so you can
make the necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, Polycom SoundStructure TEL 1
and SoundStructure TEL 2, for repair or warranty information, please contact
Polycom Inc., 4750 Willow Road, Pleasanton, CA 94588-2708 USA
408.526.9000. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the
problem is resolved.
Connection to party line service is subject to state tariffs. (Contact the state
public utility commission, public service commission or corporation
commission for information.)