C H A P T E R 7
TROUBLESHOOTING
If you have a question or problem, the troubleshooting table may help (See Table 8). If you need assistance, phone Powerware Service or your local Powerware office. Please have the model number and serial number (located on the rear of the unit) available.
If the unit must be returned, Powerware will give you a Return Authorisation (RA) number. Phone Powerware National Service & Repair Centre on 1300 303 059 for an RA number before returning the unit for any reason.
This section explains:
•UPS alarms and conditions
•How to silence an alarm
•Service and Support
A u d i b l e A l a r m s a n d U P S C o n d i t i o n s
The UPS has an audible alarm feature to alert you of potential power problems. When the alarm is activated, the UPS beeps in different intervals according to a particular condition. Use Table 8 to determine and resolve the UPS alarms and conditions.
Silencing an Audible Alarm
To silence the alarm for an existing fault, press the 
button. If UPS status changes, the alarm beeps, overriding the previous alarm silencing. The alarm does not silence if there is a UPS fault, low battery condition, or if the battery needs to be replaced.
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