Troubleshooting
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Table 8. Troubleshooting Guide
Alarm or Condition | Possible Cause | Action |
The 
indicator is not on,. the UPS does not start
The power cord is not connected correctly.
Check the power cord connections.
The wall outlet is faulty.
Have a qualified electrician test and repair the outlet.
The UPS operates in Battery | The input overcurrent | Save your work and turn off your equipment. Turn off | |||||
mode only, even though | protector is open | the UPS. Reduce the load, then press the input | |||||
normal utility power is present |
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| overcurrent protector on the UPS rear panel. | ||||
UPS does not provide the | The batteries may be fully | Plug the UPS into a power outlet for 24 hours to | |||||
expected backup time. | discharged because of: | charge the battery. Press the | button, if the alarm | ||||
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| • | beeps, see “Replacing the Batteries” on page 16 to | |||
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| • | frequent power outages | replace the battery. |
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| • end of battery life | During extended power outages, turn off the UPS after | |||
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| saving your work and shutting down your computer to | ||
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| conserve battery charge |
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| Normal operation. | None. The UPS in operating in Normal mode and | |||
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| automatically provides consistent voltage with the | ||
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| Buck and Boost feature. |
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| Utility power failure. | The UPS is powering your equipment with its internal | |||
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1 beep every 4 seconds |
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| battery. If this is an extended power outage, save your | ||||
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| work and turn off your equipment to conserve battery | ||
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| power. |
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The battery is running low.
1 beep every 2 seconds
2 minutes or less of battery power remains (depending on load configuration and battery charge).
Prepare for a shutdown.Save your work and turn off your equipment. The alarm cannot be silenced.
26 | Powerware | ® | 5115A USB User’s Guide | • www.powerware.com.au |
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