TOC

INDEX

D. CLEANING THE INK CARTRIDGES

It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect an cartridge nozzle has become slightly dried out or clogged. If you are having print quality problems, follow the steps below:

1.Remove the print cartridges.

2.Moisten a lint-free cloth with water.

3. Hold the cloth against the nozzles for three sec- onds. This will “wick” some additional ink onto the damp cloth.

4.Wipe in the direction shown.

5.Repeat the process.

E. TECHNICAL SUPPORT

If you have difficulties in operating the unit use the procedures in this manual and the additional resource listed below:

Source

Location

 

 

Primera Knowledge Base

www.primera.com/knowledgebase.html

 

 

PTPublisher Software Help files

Open the software. Click on the ? Icon

 

 

SureThing Software Help files

Open the software. Click on the Help

 

Menu - Contents

 

 

Email Support

www.primera.com/contact_tech_support.cfm

 

 

Chat Support

www.primera.com/knowledgebase.html

 

 

Phone Support

763-475-6669 (Mon - Fri 8 a.m. - 7 p.m CST)

 

 

Maintenance and Troubleshooting 43

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Primera Technology Network Disc Duplication & Printing System user manual Cleaning the INK Cartridges, Source Location