Promise Technology m210p, m310p, VTrak external disk array subsystem manual

VTRAK

M310p, M210p

RODUCT

ANUAL

Versio n 1.0

Contents

Main Copyright Trademarks Important data protection information Notice Recommendations Contents Page Page Page Page Page Chapter 1: Introduction About This Manual Overview Architectural Description Features and Benefits Page Specifications FCC Statement Chapter 2: Installation Unpack the VTrak Mount VTrak in a Rack Page Install Disk Drives Page Drive Numbering Connect Network and Data Cables Set Up Serial Cable Connections Connect the Power Page Chapter 3: Setup VTrak Setup with CLI or CLU CLI CLU System Date and Time Management Port Exit the CLU VTrak Setup with WebPAM PROe Log-in to WebPAM PROe Regular Connection Secure Connection Page Page Language Selection Create a Disk Array Automatic Express Page Advanced Page Page Page Page Page Additional Logical Drives Log-out of WebPAM PROe Internet Connection using WebPAM PROe Page Chapter 4: Management with WebPAM PROe VTrak Status Indicators Page Drive Status Indicators Audible Alarm Log-in/Log-out Log-in to WebPAM PROe Regular Connection Secure Connection Page Log-out of WebPAM PROe Graphic User Interface Header Language Selection View Item Function Storage Network Contact Us Tree View Management Window Event Frame Subsystems Subsystem Subsystem Information Subsystem Settings Subsystem Events Background Activities Scheduler Page Lock Administrative Tools User Management User Information User Settings Administrator User Settings User User Event Subscription Page User Password Administrator User Password Users Create a User Delete a User User Sessions Network Management Management Port SCSI Management SCSI Channel Information SCSI Channel Settings SCSI Target Information Storage Services View LUN Map Edit a LUN Map LUN Mapping Parameters Software Management Email Page SLP Web Server Teln et Page SNMP CIM Netsend Page Export Import Firmware Update Restore Factory Defaults Clear Statistics Shutdown and Restart Shutdown Monitor the Shutdown Restart the Subsystem Monitor the Restart Controllers Controller Controller Information Controller Statistics Controller Settings Enclosures Identify Enclosure Enclosure Enclosure Information Enclosure Settings FRU VPD Battery Buzzer Physical Drives Identify a Physical Drive Physical Drives Settings Physical Drive Physical Drive Information Page Physical Drive Settings Clear Physical Drive Conditions Force a Physical Drive Offline/Online Physical Drive Media Patrol Disk Arrays Create a Disk Array Automatic Create a Disk Array Express Page Create a Disk Array Advanced Delete a Disk Array Disk Array Disk Array Information Physical Drives in the Disk Array Logical Drives in the Disk Array Disk Array Status Disk Array Settings Create a Logical Drive Page Delete a Logical Drive Disk Array Migration Disk Array Rebuild Disk Array Background Activity Trans itio n Transport Logical Drives Logical Drive Status Logical Drive Logical Drive Information Logical Drive Statistics (in alphabetical order) Logical Drive Settings Logical Drive Background Activity Logical Drive Initialization Logical Drive Redundancy Check Logical Drive Synchronization Logical Drive PDM Logical Drive Check Table Logical Drive LUN Settings Spare Drives Create Spare Drive Delete Spare Drive Spare Check All Spare Drives Spare Drive Spare Drive Information Spare Drive Settings Spare Check Individual Spare Drive Page Page Chapter 5: Management with the CLU VTrak Status Indicators Page Drive Status Indicators Audible Alarm CLU Connection Serial Connection Telnet Connection Page Exit the CLU CLU Function Map A B C C, continued D E E, continued F G I L L, continued M N P P, continued R S S, continued T T, continued U V W W, continued Quick Setup Subsystem Management Alias Media Patrol Lock Management System Date and Time Controller Management Controller Settings Physical Drive Coercion SMART Enclosure Management Enclosure Status Enclosure Management Power Supply Units Blowers Enclosure Settings Polling Interval Temperature Thresholds Batteries Locate Enclosure Physical Drive Management Global Physical Drive Settings Write Cache Read Ahead Cache DMA Mode Individual Physical Drive Settings Advanced Information Physical Drive Stati stics Clear Stale and PFA Conditions Force Physical Drive Offline/Online Locate Physical Drive Disk Array Management Create a Disk Array Automatic Express Advanced Delete a Disk Array Disk Array Information Disk Array Settings and Functions Media Patrol PDM Transport Migration Predictive Data Migration Trans itio n Accept Incomplete Array Locate Disk Array Create a Logical Drive Delete a Logical Drive Logical Drive Management Logical Drive Information Logical Drive Settings and Functions Write Cache Policy Read Cache Policy Initialization Redundancy Check Locate Logical Drive Network Management Management Port Settings DHCP Manual SCSI Management Channel Information Channel Settings Target Information Background Activity Background Activity Settings Background Activities List Event Viewer Runtime Events NVRAM Events Additional Info and Management Spare Drive Management Create New Spare Drive Spare Drive Settings Delete Spare Drive LUN Mapping User Management Create New User Password User Settings: Display Name and Email Address User Settings: Privilege and Status Delete User Software Management Email SLP Webserver Teln et SNMP SNMP Trap Sinks CIM Netsend Netsend Recipients Flash through TFTP Clear Statistics Restore Factory Defaults Shutdown and Restart Shutdown over Telnet Shutdown over Serial Shutdown complete. It is now safe to power off the subsystem. Restart over Telnet Buzzer Chapter 6: Maintenance Firmware Update WebPAM PROe TFTP Server Your PC Restart VTrak Firmware Update CLU Restart VTrak Restart over Telnet Restart over Serial Replace Power Supply Replace Cooling Unit Blower Page Page Replace Cache Battery Page Page Replace RAID Controller Chapter 7: Technology Background Introduction to RAID RAID 0 Stripe RAID 1 Mirror RAID 1E Enhanced Mirror RAID 5 Block and Parity Stripe RAID 6 Block and Double Parity Stripe RAID 10 Mirror + Stripe RAID 50 Striping of Distributed Parity RAID 50 Axles Page Choosing a RAID Level RAID 0 RAID 1 RAID 1E RAID 5 RAID 6 RAID 10 RAID 50 Stripe Size Sector Size Cache Policy Read Cache Policy Write Cache Policy Cache Line Size Capacity Coercion Initialization Hot Spare Drive(s) Partition and Format the Logical Drive RAID Level Migration From To Increase Redundancy Capacity Performance Add Lose Ranges of Disk Array Expansion Create a New Logical Drive Media Patrol Current LD Size Maximum LD Expansion Size Sector Size Predictive Data Migration (PDM) PDM Triggers Transition Example Page Automatic Transition Manual Transition Chapter 8: Troubleshooting VTrak is Beeping LEDs Display Amber or Red Front Panel Drive Status Indicators Back of Enclosure Page CLU Reports a Problem Page Page Page Event Notification Response Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Critical & Offline Disk Arrays When a Disk Drive Fails With a Hot Spare Drive Without a Hot Spare Drive Rebuild Operation Page Enclosure Problems Page Page Connection Problems SCSI Connections Termination Serial Connections Network Connections Unsaved Data in the Controller Cache Chapter 9: Support Frequently Asked Questions Page Contact Technical Support Technical Support Services United States Europe, Africa, Middle East Italy Germany Taiw an China Limited Warranty Disclaimer of other warranties Your Responsibilities Returning Product For Repair Page Appendix A: Useful Information Serial Connector Pinout 6789 1 2 3 4 5 SNMP MIB Files Load MIB Files Index