Promise Technology VTrak external disk array subsystem, m210p, m310p Frequently Asked Questions

Models: m210p VTrak external disk array subsystem m310p

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Chapter 9: Support

Frequently Asked Questions (below)

Contact Technical Support (page 239)

Limited Warranty (page 242)

Returning product for repair (page 243)

Frequently Asked Questions

What kind of disk drives can I use with VTrak?

VTrak supports 1.5 and 3.0 GB/s Serial ATA disk drives.

Can I take the disk drives from my UltraTrak, put them into the VTrak and keep my disk array or logical drive intact?

Yes. UltraTrak and early VTrak subsystems used a proprietary method of disk metadata, stored in the reserve sector of each physical drive. VTrak M310p/M210p uses the industry-standard DDF and has a metadata-to-DDF conversion feature. To use the conversion feature, you must restart the VTrak M310p/M210p after installing disk drives from an older system.

M310p and M210p do not support Parallel ATA (PATA) disk drives.

Note that if you move the disk drives from the VTrak M310p/M210p to the older subsystems, they will not recognize your disk array or logical drive.

Can I use my existing SCSI card with VTrak M310p/M210p?

Yes. However, for best performance results, use an Ultra320 SCSI card.

How can I tell when the VTrak has fully booted?

During the VTrak power-up process, the Power, FRU Status, and Logical Drive Status LEDs will light up. When the Logical Drive Status LEDs light up, the VTrak is fully booted. See pages 37 and 39, or pages 119 and 121.

Why does VTrak come with a Command Line Utility?

First, to assign your VTrak an IP address in order for the WebPAM management software to connect to it. Second, in the event of a network failure, you can still access the VTrak. Third, some users prefer the Command Line Utility.

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Promise Technology VTrak external disk array subsystem, m210p, m310p manual Frequently Asked Questions

m210p, VTrak external disk array subsystem, m310p specifications

Promise Technology has established itself as a strong player in the storage solutions market, particularly with its VTrak series of storage systems. Among the notable products in this lineup are the VTrak M310P and M210P models, designed to deliver efficiency, scalability, and high performance for businesses of all sizes.

The Promise VTrak M310P is a high-performance storage solution that emphasizes speed and versatility. This model supports both SAS and SATA drives, enabling enterprises to tailor their storage needs based on workload requirements. It is built with an advanced RAID engine that provides multiple RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60, ensuring data redundancy and protection against drive failures. The M310P can accommodate up to 96TB of raw storage when fully populated, catering to environments that require large amounts of data retention and quick access times.

Key features of the VTrak M310P include the intuitive management interface, which simplifies storage provisioning and monitoring. This model also incorporates Promise's innovative "HyperRAID" technology, which enhances performance by optimizing I/O operations and providing real-time analytics and reporting. Additionally, the M310P supports a variety of host connection interfaces, including iSCSI, Fibre Channel, and InfiniBand, allowing seamless integration into existing infrastructure.

On the other hand, the VTrak M210P is tailored for a slightly different audience, focusing on small to medium-sized businesses that require reliable and cost-effective storage solutions. The M210P retains several high-end features found in its bigger counterpart while offering a more budget-friendly option. This model also supports a mix of SAS and SATA drives and includes RAID capabilities similar to the M310P for data protection.

The M210P provides a robust set of management tools designed for ease of use, including automated alerts and comprehensive reporting capabilities. Its compact design and reliable performance make it ideal for remote office locations or data centers where space is a premium. Furthermore, the model incorporates advanced power management features to reduce energy consumption without compromising performance.

Both the M310P and M210P are built with scalability in mind, allowing businesses to easily expand their storage capacity as data needs grow. With a focus on durability, performance, and advanced technology, Promise Technology’s VTrak systems are well-positioned to meet the evolving demands of modern data storage. Whether for large enterprises or smaller organizations, these products offer solutions that enhance productivity and ensure data integrity.