PSC 315 manual Waiting to Send

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

TIMEOUT\n\nSending Data;	Mobile Unit out of the coverage
	area.
TIMEOUT\n\nReceiving Data;	Mobile Unit out of the coverage
	area.

Most likely a range, access point, radio,	T1113, T1114, T1161,
host or network issue. Troubleshoot the	T1171, T1187 and
customer’s environment.	T1194
Most likely a range, access point, radio,	T1113, T1114, T1161,
host or network issue. Troubleshoot the	T1171, T1187 and
customer’s environment.	T1194

Host Received Data\nAwaiting App	Mobile Unit has sent and received
Reply!;	an acknowledgement from the IP
	stack and is waiting for the
	application to return data.
* WAITING TO SEND *;	Mobile Unit out of the coverage
	area.

Most likely a host or network issue.	T1113, T1114, T1161,
Troubleshoot the customer’s environment.	T1171, T1187 and
Probable causes are Database record	T1194
locking, application program failure, Host
failure or network failure.
Most likely a range, access point, radio,	T1113, T1114, T1161,
host or network issue. Troubleshoot the	T1171, T1187 and
customer’s environment.	T1194

TCP Error Reading\nMAC	Could not obtain the Mac Address	Possible hardware, driver or stack problem	---
Address.\nREBOOT MOBILE UNIT;	from the Mobile Unit.	Contact the Mobile Unit manufacturer.
Invalid TIP Command;	Bad internal protocol.	Notify Connect over the WEB incident	---
		reporting system.
Session Ended\nBy User or Host;	User, Host, application or network	If the user did not end the session, most	T1113, T1114, T1161,
	has ended the session.	likely host or network issues. Troubleshoot T1171, T1187 and
		the customer’s environment.	T1194
Server Packet Error;	Bad Protocol detected.	Usually a result of bad cabling, power or	---
		faulty transceiver. Also, will receive this if
		the Mobile Unit is in the wrong mode for
		server operation.

4-4 Supported Equipment Manual • May, 2006