ˆTroubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions might help.
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| The phone does not work or works |
| Be sure the base’s phone line cord and AC adapter |
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| poorly. |
| are correctly and securely connected. |
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| Be sure the battery pack in the handset is con- |
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| nected and charged. |
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| Return the handset to the base for about 5 seconds |
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| to reset the security |
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| The display flashes slowly when the |
| Make sure the battery pack in the handset is prop- |
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| handset is faceup on the base. |
| erly connected. |
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| The handset stops working or works |
| Move the handset closer to the base. |
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| poorly during a call. |
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| Lift the base’s antenna to a fully vertical position. |
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| Be sure the handset’s battery pack is charged. (If |
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| the battery pack power is too low, the handset can- |
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| not display Low Battery.) |
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| Low volume or unusual sounds. |
| Someone has picked up another phone on the |
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| same line. Hang up the other phone. |
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| Dropout or mute. |
| Keep the handset away from computers, remote |
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| control toys, wireless microphones, alarm systems, |
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| intercoms, room monitors, fluorescent lights, and |
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| electrical appliances. |
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| Move to another location or turn off the source of |
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| interference. |
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| Press CH/SELECT to change the channel. |
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| Hang up and redial the number. |
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| The phone cannot be operated at a |
| Be sure neither the handset’s nor base’s antenna is |
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| useful distance from the base because |
| touching a metal surface. |
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| the signal becomes weak or noisy |
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| Return the handset to the base and recharge the |
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| (handset’s range has decreased). |
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| battery pack. |
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| Lift the base’s antenna to a vertical position. |
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| The handset battery pack does not |
| Check the charging contacts on the handset and |
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| charge. |
| base. If they are dirty, clean them with a pencil |
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| eraser. |
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| Be sure the battery pack is connected correctly. |
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| Be sure the handset is properly seated on the base. |
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| Replace the battery pack (see “Replacing the Bat- |
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| tery Pack” on Page 25). |
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| 22 |
| Troubleshooting |
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