Manuals / Brands / Communications / Telephone / RCA / Communications / Telephone

RCA 25825 Clear All Memories, Auto Attendant Sequence for Callers, Dial by name

1 60

Download 60 pages, 3.47 Mb

Clear All Memories

1. Press the Menu softkey while in standby mode.

2. Use the VOL (+ or -) buttons to scroll up or down to PHONE OPTIONS.

3. Press the Select softkey.

4. Use the VOL (+ or -) buttons to scroll up or down to CLEAR ALL MEMORIES.

5. Press the Select softkey.

6. Use the VOL (+ or -) buttons to scroll up or down to Yes or No, No is the default.

NOTE: If you select YES, all the directory memories and direct access memories are cleared.

Auto Attendant Sequence for Callers

When Auto-Attendant is on, this phone automatically picks up a ringing line after the

pickup time, and plays the designated Auto-Attendant greeting. When a caller enters an

extension number after hearing the greeting, the Auto-Attendant transfers the call to

that extension. If the requested extension doesn’t pick up within the ring delay time, the

voicemail will pick up the call. If Auto-Attendant unit is in use, the call will be picked up

by the system voicemail automatically.If the caller does not enter an extension number

after hearing the message, the Auto-Attendant waits about 5 seconds and replays the

ATTENDANT OGA (outgoing announcement) for the caller.

NOTE: The Auto-Attendant prompt can guide the user to the correct menu.

53

Dial by name

After the Auto-Attendant answers the call and plays the greeting it will prompt “If you

NOTE: If no enter after the 3rd Attendant OGA play back, the call will transfer to the

Operator unit automatically.

known the extension of the person you are trying to reach, please dial it now” and wait

your input of the extension number.

If there is no input , the unit will prompt “For dial by Name directory, press

4.” If the user presses “4” the unit will enter dial by name function.

Callers will hear all matching extension names and press the corresponding key to call.

Callers will be guided through the system with the help of automated recordings.

In the event a valid extension entry is not entered, callers will be informed that a match

was not found and prompted to re-enter another extension name.

Contents

Main Equipment Approval Information Interference Information FCC RF Radiation Exposure Statement Licensing Hearing Aid Compatibility Page Page Introduction Parts Checklist Important Installation Information Page Page Connecting and setting up your RCA 25825 phone: Connect the handset cord: Check for a dial tone: Page Ringer Tone Priority Line unit will select the next available line. Set Language Phone Option Set Extension Number Set PBX ID Set Station Name Intercom Auto Answer No Unknown/Blocked Call Alert Tone Set Backlight Voicemail Choice Display Contrast Local Area Code Regional Area Codes Manually Setting the Time and Date Hour Format Restoring the Default Settings Record a New Greeting to Overwrite the Existing One Playback Name Programming the Voicemail Record Name Recording a Greeting Playback and Erasing a Greeting Set Voice Prompt MSG (Optional) Select the Greeting Pickup Delay Message Length Two-Way Recording T Memo Recording Voice Mail Functions Recording Incoming Messages Answer Call Types 5. Press 8 to forward this message to another user on the system; Message Playback I Key in your selection with the dialing pad to select the settings. Deleting Messages T Page Day Greeting Set Day Start Time Night/Weekend Greeting Set Night Start Time Set Weekend Day Auxiliary Greeting Auto Attendant Options General Delivery Mailbox Name Record Name Playback Name Greeting Playback Greeting Select Greeting Dial By Name Directory Dial by Name Extension Page Dial Zero for Operator Dial Zero Extension Extension Dialing Conference Room Page Room Extension Password Admin Password Set Hold Music (Optional) PBX Restore to Defaults Basic Operation Making Calls with the Handset Making Calls with the Speakerphone Making Calls with an Optional Headset Pre-dialing Answering Calls Page Releasing a Call from Hold Redial Reviewing the Redial Numbers Transferring a Call to Another Station Receiving a Transferred Call from Another Station Conference Calls To connect and conference: To disconnect one party: To disconnect both parties: Intercom Calls One-Touch Intercom Answering an Intercom Call Intercom Hold Intercom and External line Conference Calls Intercom 3-way Conference Calls Paging All Stations a. When you select the Page the handset menu, the unit will page the cordless handset only. Using the Conference Room Park (Optional) Caller ID Summary Screen the screen will show the incoming phone number of each call on each line. Saving a CID Record to the Memory Log or to Phone Book Memory Receiving and Storing CID Records Page Memory Log and Phone Book (Directory) Memory Storing a Number and Name in Memory Page Storing a Pause in Memory Dialing a Stored Number Memory Delete/Clear To Delete an Memory Log: Clear All Memories Auto Attendant Sequence for Callers Dial by name Page You cannot be heard by the other party Phone does not ring Incoming voice too low or none at all Memory dialing doesnt work Without Power General Product Care Service Warranty Limited Warranty Product Registration: Limitation of Warranty: How state law relates to this warranty: Page Visit the RCA web site at www.rca4business.com