RCA 25825 - page 54

Dial by zero

After the Auto-Attendant answers the call and plays the greeting it will prompt “If you

known the extension of the person you are trying to reach, please dial it now” and wait

your input of the extension number. If there is no input , the unit will prompt “For dial

by Name directory, press 4.”Then the unit will prompt "For dial by Zero directory,

press 0". The user can input "0" to transfer the call to the operator, wait the manual

help or record the message in the GDM mailbox.

Recording Auto Attendant Greetings

Greeting and Auxiliary Greeting.

NOTE: For help recording the greetings please see the Auto Attendant setting section.

Display Messages

The following special messages indicate the status of a message or the unit:

00 TOTAL CALLS The Caller ID memory log is empty.

UNKNOWN CALLER The incoming call does not have Caller ID service or

their service area is not linked to yours. If UNKNOWN

CALLER appears along with a calling number, the name

information for that number was not available.

BLOCKED CALL The caller is registered as “Private Number” and their

Caller ID information is withheld.

INCOMPLETE DATA Caller information has been interrupted or corrupted

during transmission.

NO DATA No Caller ID signal has been detected or Caller ID

service has not been activated.

54

Cordless Phone Option

It is possible to enhance your phone to a cordless feature with the additional purchase of

the H5801 accessory handset.

Troubleshooting Guide

No dial tone

• Check or repeat installation steps:

• Make sure the telephone line cords are connected to the IPBX and the wall jack. Make

Contents

Main Equipment Approval Information Interference Information FCC RF Radiation Exposure Statement Licensing Hearing Aid Compatibility Page Page Introduction Parts Checklist Important Installation Information Page Page Connecting and setting up your RCA 25825 phone: Connect the handset cord: Check for a dial tone: Page Ringer Tone Priority Line unit will select the next available line. Set Language Phone Option Set Extension Number Set PBX ID Set Station Name Intercom Auto Answer No Unknown/Blocked Call Alert Tone Set Backlight Voicemail Choice Display Contrast Local Area Code Regional Area Codes Manually Setting the Time and Date Hour Format Restoring the Default Settings Record a New Greeting to Overwrite the Existing One Playback Name Programming the Voicemail Record Name Recording a Greeting Playback and Erasing a Greeting Set Voice Prompt MSG (Optional) Select the Greeting Pickup Delay Message Length Two-Way Recording T Memo Recording Voice Mail Functions Recording Incoming Messages Answer Call Types 5. Press 8 to forward this message to another user on the system; Message Playback I Key in your selection with the dialing pad to select the settings. Deleting Messages T Page Day Greeting Set Day Start Time Night/Weekend Greeting Set Night Start Time Set Weekend Day Auxiliary Greeting Auto Attendant Options General Delivery Mailbox Name Record Name Playback Name Greeting Playback Greeting Select Greeting Dial By Name Directory Dial by Name Extension Page Dial Zero for Operator Dial Zero Extension Extension Dialing Conference Room Page Room Extension Password Admin Password Set Hold Music (Optional) PBX Restore to Defaults Basic Operation Making Calls with the Handset Making Calls with the Speakerphone Making Calls with an Optional Headset Pre-dialing Answering Calls Page Releasing a Call from Hold Redial Reviewing the Redial Numbers Transferring a Call to Another Station Receiving a Transferred Call from Another Station Conference Calls To connect and conference: To disconnect one party: To disconnect both parties: Intercom Calls One-Touch Intercom Answering an Intercom Call Intercom Hold Intercom and External line Conference Calls Intercom 3-way Conference Calls Paging All Stations a. When you select the Page the handset menu, the unit will page the cordless handset only. Using the Conference Room Park (Optional) Caller ID Summary Screen the screen will show the incoming phone number of each call on each line. Saving a CID Record to the Memory Log or to Phone Book Memory Receiving and Storing CID Records Page Memory Log and Phone Book (Directory) Memory Storing a Number and Name in Memory Page Storing a Pause in Memory Dialing a Stored Number Memory Delete/Clear To Delete an Memory Log: Clear All Memories Auto Attendant Sequence for Callers Dial by name Page You cannot be heard by the other party Phone does not ring Incoming voice too low or none at all Memory dialing doesnt work Without Power General Product Care Service Warranty Limited Warranty Product Registration: Limitation of Warranty: How state law relates to this warranty: Page Visit the RCA web site at www.rca4business.com