Other Information
Limited Warranty
What your warranty covers:
•Any defect in materials or workmanship.
For how long after your purchase:
•90 days for labor charges.
•One year for parts.
The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.
What we will do:
During the initial 90 days
•Exchange your camcorder with a new or refurbished unit, or repair your camcorder. The option will be ours. There will be no cost to you.
After the 90 days and within one year
•Exchange your camcorder with a new or refurbished unit, or repair your camcorder. The option will be ours. Parts will be provided at no charge, but you will be responsible for the cost of labor required for the repair.
How you get service:
•Call
•A representative will troubleshoot your problem over the phone. If the representative determines that you should receive a replacement unit, you will be provided with a Service Request (SR) number and the location of a nearby exchange point if one exists. No returns will be accepted without the SR number.
Chapter 6 | 87 |
