
RCU_1010_RF_IB_RevA.qxd 9/24/03 10:31 AM Page 33
Troubleshooting
PROBLEM
The touchscreen does not show anything when you touch it or when you press the SETUP or BACKLIGHT keys.
SOLUTION
•Replace the batteries with four new AAA alkaline batteries.
•Check to make sure the batteries are properly installed.
The remote does not operate your audio | • Try all code programming procedures |
or video components. | with all the codes from the appropriate |
| part of the Code Lists. |
| • Make sure the remote is in the correct mode |
| for the component you are attempting to |
| control (TV, VCR, DVD, etc.). (Note: Use |
| the VCR Mode to operate a PVR/DVR.) |
| • Make sure the remote is pointed at the |
| component being operated. |
|
|
You have problems programming a TV/VCR | • Try the VCR or DVD code for your brand. |
or TV/DVD combination unit. | Some combination units, however, may |
| require both a TV and a VCR or DVD code |
| for full operation. To do this, program the TV |
| code under the TV key and the VCR or DVD |
| under the VCR or DVD key. |
Your VCR is not recording.
•As a safety feature on your remote, you must press the LCD RECORD key twice.
You have trouble changing the channels on your TV.
•If your original remote requires the ENTER key to be pressed after a channel is selected, press the LCD ENTER key on the RCU1010RF
to select the channel.
The LCD SELECT key is not responding.
•Try using the LCD MENU, GUIDE, or ENTER key to make the selection.
The LCD EXIT key does not respond during | • Press and release the SETUP key repeatedly | ||
the MACRO or LEARN process. | until the Exit Setup Screen appears. Press the | ||
|
| LCD OK key. | |
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|
The IR Learning or SmartMacro processes | • Replace batteries in the RCU1010RF and the | ||
cannot be completed successfully. | remote from which you are trying to learn. | ||
|
| • The distance between the remotes should | |
|
| be approximately | |
|
| • Do not conduct the Learning process near | |
|
| an incandescent lamp. | |
|
| • The memory capacity is full (20 Learned | |
|
| commands for each of the nine modes). | |
|
| • The original remote may not be compatible | |
|
| with the Learning procedure. | |
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|
|
| The LED indicator light on the RCU1010RF | • Make sure the Remote Sender Cone is plugged | |
| remote illuminates when you press a key, | into an electrical outlet. | |
| but the red light inside the transmitter | • Make sure you are operating the remote | |
| does not illuminate. | ||
| control unit within 100 feet (30.48 meters)* | ||
|
| ||
|
| of the Remote Sender Cone. | |
|
| • Extend the antenna all the way up on the | |
|
| Remote Sender Cone or reposition the antenna | |
|
| for better reception. | |
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|
* Range may vary based on home construction
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