6. Troubleshooting
Common Problems
This section describes how to troubleshoot common problems that may occur while operating the machine.
Problem | Possible cause | Solution |
|
|
|
The machine does not turn on. | The power cord is not | • Make sure that the power |
| connected properly. | plug is firmly inserted into |
|
| the wall outlet. |
|
| • Make sure that the wall |
|
| outlet is not defective by |
|
| connecting another |
|
| working device. |
|
|
|
Pages are not printed. | The USB cable is not connected | Reconnect the USB cable. |
| correctly. |
|
|
|
|
Strange noise is heard. | The consumable is not properly | Confirm that the consumable is |
| installed. | properly installed. |
|
|
|
•If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.
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