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| Error Codes |
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Code | Fault | Remedy |
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14 | Thermal Fuse | Check gas type of unit and ensure it matches gas type being used. |
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| Check for restrictions in air flow around unit and vent terminal. |
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| Check for low water flow in a circulating system causing |
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| Ensure dip switches are set to the proper position. |
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| Check for foreign materials in combustion chamber and/or exhaust piping. |
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| Check heat exchanger for cracks and/or separations. |
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| Check heat exchanger surface for hot spots which indicate blockage due to scale |
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| Refer to instructions in manual for flushing heat exchanger. |
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| Measure resistance of safety circuit. |
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| Ensure high fire and low fire manifold pressure is correct. |
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| Check for improper conversion of product. |
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16 | Over Temperature | Check for restrictions in air flow around unit and vent terminal. |
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| Warning | Check for low water flow in a circulating system causing |
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| Check for foreign materials in combustion chamber and/or exhaust piping. |
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| Check for clogged heat exchanger. |
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31 | Burner Sensor Error | Measure resistance of sensor. |
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| Replace sensor. |
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32 | Outgoing Water | Check sensor wiring for damage. |
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| Temperature Sensor | Measure resistance of sensor. |
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| Fault | Clean sensor of scale |
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| Replace sensor. |
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33 | Heat Exchanger | Check sensor wiring for damage. |
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| Outgoing Temperature | Measure resistance of sensor. |
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| Sensor Fault | Clean sensor of scale |
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| Replace sensor. |
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34 | Combustion Air | Check for restrictions in air flow around unit and vent terminal. |
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| Temperature Sensor | Check sensor wiring for damage. |
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| Fault | Measure resistance of sensor. |
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| Clean sensor of scale |
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| Ensure fan blade is tight on motor shaft and is in good condition. |
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| Replace sensor. |
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52 | Modulating Solenoid | Check modulating gas solenoid valve wiring harness for loose or damaged terminals. |
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| Valve Signal Abnormal | Measure resistance of valve coil. |
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61 | Combustion Fan Failure | Ensure fan will turn freely. |
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| Check wiring harness to motor for damaged and/or loose connections. |
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| Measure resistance of motor winding. |
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65 | Water Flow Control Fault | The water flow control valve has failed to close during the bath fill function. Immediately turn | |
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| off the water and discontinue the bath fill function. Contact a state qualified or licensed |
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| contractor to service the appliance. |
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71 | Solenoid Valve Circuit | Replace the PC Board. |
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| Fault |
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72 | Flame Sensing Device | Ensure flame rod is touching flame when unit fires. |
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| Fault | Check all wiring to flame rod for damage. |
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| Remove flame rod and check for carbon |
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| Check inside burner chamber for any foreign material blocking flame at flame rod. |
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| Measure micro amp output of sensor circuit with flame present. |
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| Replace flame rod. |
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73 | Burner Sensor Circuit | Check sensor wiring and PC board for damage. |
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| Error | Replace sensor. |
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LC | Scale | Flush heat exchanger. Refer to instructions in manual. |
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| Exchanger (when | Replace heat exchanger. |
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| checking maintenance | NOTE: The LC code is the only error code that will allow the unit to keep running. The |
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| code history, “00” is | display will alternate between the LC code and the temperature setting. The controller will |
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| substituted for “LC”) | continue to beep. The LC code will reset if power is turned off and then on. |
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No | Nothing happens when | Clean inlet water supply filter. |
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code | water flow is activated. | On new installations ensure hot and cold water lines are not reversed. |
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| Check for bleed over. Isolate unit from building by turning off cold water line to building. |
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| Isolate the circulating system if present. Open your pressure relief valve; if water is |
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| flowing, there is bleed over in your plumbing. |
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| Ensure you have at least the minimum flow rate required to fire unit. |
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| Ensure turbine spins freely. |
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| Measure the resistance of the water flow control sensor. |
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| Check for DC shorts at components. |
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| VB Series Indoor LS Manual | 13 |