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Runco CL-810 CINEWIDE, CL-810 ULTRA, CL-810 / SDC-1 Troubleshooting Tips, 1. Troubleshooting Chart

Models: CL-810 / SDC-1 CL-810 ULTRA CL-810 CINEWIDE

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Maintenance and Troubleshooting

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the CL-810. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution

The projector does not turn	•	The CL-810 is not plugged	• Ensure that the CL-810 is
on.		in or the AC outlet is not		plugged in and that the AC
		active.		outlet is active.
	• The main power switch (at		• Turn on the power switch.
		the rear of the projector) is
		off.
	• Lamp cover is not securely		• Securely attach the lamp
		attached.		cover.

The projector does not turn	•	The projector will not turn	• Wait until the CL-810
back on after it was powered		on for two minutes after		completes its cool-down
off.		power-off, to protect the		(POWER LED lights solid
		lamp.		orange).

The remote control does not	•	The batteries have run out.	•	Replace the batteries.
work correctly.

The projector is on and OSD	•	Incorrect source selection.	• Select the correct source.
menus appear, but there is no	•	Source component is not	• Turn on the source.
video image on-screen.		turned on.
	•	Source component is	•	Check cable connection
		connected incorrectly or		from source component to
		not at all.		projector.

A projected image from a	•	DVD player is connected	• Turn off progressive scan
DVD is split or otherwise		to the Component input		on the DVD player.
scrambled.		and set to progressive
		scan mode.

Image is blurred.	•	The lens is not correctly	• Adjust the focus with the
		focused.		remote control.

Image is too bright and/or	•	Contrast is set too high.	• Lower the contrast setting.
lacks definition in the bright
areas of the image.

Image appears “washed out”	•	Brightness is set too high.	•	Lower the brightness
and/or dark areas appear too				setting.
bright.

Colors in the image are	•	The Red/Pr, Green/Y or	• Ensure that the source
swapped; for example, reds		Blue/Pb outputs from the		outputs are connected to
appear blue or vice versa.		source are connected to		the correct CL-810 input.
		the wrong inputs on the
		CL-810.

66	Runco CL-810 Series Owner’s Operating Manual

Image 78

Runco CL-810 CINEWIDE, CL-810 ULTRA manual Troubleshooting Tips, 1. Troubleshooting Chart, Maintenance and Troubleshooting

Contents

CL-810 Series Digital Light ProcessingTM Projectors CL-810 CL-810 UltraCL-810 CineWide CL-810 / SDC-1 OW N E R ’S OP E R A T I N G MA N U A LPage WHAT IS NOT COVERED UNDER THE TERMS OF THIS LIMITED WARRANTY TWO YEAR LIMITED WARRANTYWHAT IS COVERED UNDER THE TERMS OF THIS LIMITED WARRANTY For Projectors, Video Processors and ControllersCONTACT A RUNCO AUTHORIZED SERVICE CENTER TO OBTAIN SERVICE EFFECTIVE WARRANTY DATEIMPORTANT - WARRANTY REGISTRATION COPYRIGHT AND TRADEMARKSToll Free 800 23-RUNCO RUNCO INTERNATIONAL, INC Attn Customer Service Department2900 Faber Street Union City, CA Ph 510 Fax 510 ADDITIONAL INFORMATIONSafety Precautions Safety Precautions Table of ContentsTWO YEAR LIMITED WARRANTY InstallationMounting the CL-810 Specifications Maintenance and TroubleshootingLamp Replacement Table of ContentsTable of Contents Runco CL-810 Series Owner’s Operating ManualList of Figures 3-7. CL-810 Ultra with Lens Motor Mounting Plate and Ceiling MountRunco CL-810 Series Owner’s Operating Manual List of Figures Runco CL-810 Series Owner’s Operating ManualAbout This Manual A carriage return must be used after each command or stringIntroduction Target AudienceDANGER appears when a given action can cause severe injury or 1.2 Using This Manualcertain features 1.3 Related Documents1.4 Description, Features and Benefits format screenOptional Accessories - CL-810 and CL-810 Ultra Optional Accessories - CL-810 Ultra OnlyFigure 2-1. CL-810 Front/Side/Top View 1. RUNCO LOGO 2. Controls and Functions2.1 CL-810 at a Glance 2. PROJECTION LENS 3. TOP IR SENSOR 4. TEMP LED7. LAMP LED 6. POWER/STANDBY LED Indicates power status as follows3. CABLE ACCESS DOOR Open to access connectors 8. EXHAUST VENT 9. FRONT IR SENSOR4. LAMP MODULE COVER 5. FRONT/REAR ADJUSTERS2.2 CL-810 Rear Panel 6. CEILING MOUNT HOLES7. MAIN POWER SWITCH 3. COMP 1 RCA connectors6. POWER INPUT 100 to 240 VAC Connect the CL-810 to power here For best results, do not run your DVD player in progressive modeControls and Functions 2.3 CL-810 Remote ControlFigure 2-4. CL-810 Remote Control Runco CL-810 Series Owner’s Operating Manual2. ON / OFF RVR Reflectance Volume Regulation1. LIGHT 3. Source Selection Buttons VIDCONT Contrast 5. Picture Adjustment Buttons BRT Brightness6. Memory Preset Buttons MEM1 COL ColorPIP+ 9. Picture-In-Picture PIP / Picture-By-Picture PBP ControlsSDC-1 System Expansion Device 10. Motorized Lens Controls FOCUSInstallation 3.1 Remote ControlNotes on Batteries Notes on Remote Control Operation Installation should be performed by a qualified custom video 3.2 Quick SetupTable 3-1. Installation Overview installation specialistInstallation Type 3.3 Installation ConsiderationsTable 3-2. Projector Installation Options Ambient LightFigure 3-1. Estimating Throw Distance Table 3-3. CL-810 Ultra Lens Options and Throw Ratios Figure 3-2. Projector Placement Ceiling InstallationFloor Installation Vertical and Horizontallens or projector is used in this example Figure 3-4. Horizontal Lens Shift EXAMPLE ONLYInstallation Runco CL-810 Series Owner’s Operating ManualTable 3-4. Vertical and Horizontal Lens Shift Limits InstallationFolded Optics Figure 3-5. Folded OpticsOther Considerations 1. Do not install the CineWide lens yet, only the AutoScope lens Feet Install Lens MotorRemove Projector Front Mounting Plate andFigure 3-8. AutoScope Lens Motor Installation DO NOT OVER-TIGHTEN THE SCREWS3.5 Mounting the CL-810 projector. Install the mount kit according to the instructionsAdjusting the Projector Floor Mounting UprightConnections to the Connector Panel AccessFigure 3-9. Connecting the CL-810 to the SDC-1 CL-810Figure 3-10. HDMI/DVI Source Connections Connecting Source Components to the CL-810Use the HDMI input whenever possible. This ensures the highest Figure 3-11. RGB ConnectionsRunco CL-810 Series Owner’s Operating Manual Figure 3-12. Progressive Component Video ConnectionsInstallation Y Pb PrInstallation DTV Source DVD Player, VCR Satellite Receiver etcFigure 3-13. Composite, S-Video and Component Video Connections Runco CL-810 Series Owner’s Operating ManualRS-232 Controller ConnectionFigure 3-14. RS-232 Control System Connection Connecting 12-Volt Trigger Output to External Theater Equipment Figure 3-16. Connecting the 12-Volt Trigger Output to Other EquipmentAutoScope Lens Motor Rear 3.7 Turning on the Power The input voltage to the AutoScope lens motor must be between3.10 3.8 Changing the OSD Language 3.9 Adjusting the Picture OrientationPrimary Lens Adjustments FocusUltra/CineWide with AutoScope 3.11 Installing and Adjusting the CineWide Anamorphic LensAnamorphic Lens Installation and Adjustment - CL-810 It is extremely important that the primary lens is properlyAttaching Lens Mounting Assembly to Lens Motor Carriage Plate Figure 3-18. Attaching the Anamorphic Lens to the Lens RingAdjusting the Horizontal X Lens Position Too Far Left Correct position Too Far RightThere may be some pincushion distortion even after the lens is Too Low Correct position Too HighAnamorphic Lens Top View GeometryAnamorphic Lens Adjusting the Lens Height Y Too Low Correct position Too High4 T-Screw Long 5 Height Y-Adjustment T-Screw 8 Pitch Adjustment Yoke for Lens 9 Anamorphic LensPitch Adjustment T-Screw AdjustmentAdjusting the Lens Height Y Geometry Installation Runco CL-810 Series Owner’s Operating ManualOperation 4.2 Selecting an Aspect Ratio 4.3 Adjusting the PicturePicture Adjustment on page 4.1 Selecting Video MemoryVideo SD group Video, S-Video and Component 1 inputs 4.5 Using Picture-In-Picture/ Picture-By-Picture PIP/PBP4.6 Using the On-Screen Menus Graphic HD group HDMI and Component 2/RGB inputsVideo InstallationSet Up S-Videopreset afterwards. Otherwise, the change will be lost when a Picture AdjustmentWhen you change a picture quality setting, save the change to a Main MenuFigure 4-2. Typical PLUGE Pattern for Adjusting Brightness yellow Figure 4-3. Typical Gray Bar Pattern for Adjusting Contrastgray cyancyan grayyellow greenFigure 4-5. Typical Test Pattern for Adjusting Sharpness below is set toThe International Color Consortium ICC is a group of imaging You must enter a passcode in order to enter the Set Up menuWhen you change the aspect ratio, save the change to a preset Aspect RatioTable 4-1. Aspect Ratio Settings OperationRunco CL-810 Series Owner’s Operating Manual Table 4-1. Aspect Ratio Settings continuedOperation CinemaRunco recommends that the keystone feature not be used unless InstallationWhen you change a setting in the Installation menu, the change OSD Timer Use theShift controls in the Set Up menu see page or button to adjustENTER Set Up You only need to enter the Set Up menu passcode the first timeyou select that menu after turning on the projector 1. To adjust the image position with a 480p or higher-resolution Use the on-screen slidebar to select the desired amount of over scanorder to change the secondary IR code 7.5 IRE Used for most NTSC video signalsIf your CL-810 Ultra installation includes an SDC-1 System This menu should be used by ISF-certified technicians only When you change a setting, save the change to a presetISF Calibration source ONLY, press the button to highlight “Yes” then press ENTERSplash Screen Timer Use the or button to set the Splash Screen Timer. This timer controls how long the startup ISF and Runco logo image stays on-screen after you turn on the projector. Select from 5 to 60 seconds, in 1-second increments. When finished, press EXIT Operation Runco CL-810 Series Owner’s Operating ManualMaintenance and Troubleshooting 5.1 Lamp Replacementthe lamp assembly for replacement 5.2 Troubleshooting Tips Table 5-1. Troubleshooting ChartMaintenance and Troubleshooting Table 5-1. Troubleshooting Chart continued Maintenance and TroubleshootingRunco CL-810 Series Owner’s Operating Manual Maintenance and Troubleshooting Runco CL-810 Series Owner’s Operating ManualTable 6-1. Serial Commands 6.1 RS-232 Connection and Port Configuration 6.2Serial Command Syntax Serial CommunicationsTable 6-1. Serial Commands continued Serial Communicationsx081x Table 6-1. Serial Commands continuedSerial Communications Runco CL-810 Series Owner’s Operating ManualSerial Communications Runco CL-810 Series Owner’s Operating ManualTable 7-1. CL-810 Specifications SpecificationsCL-810 Specifications Runco CL-810 Series Owner’s Operating ManualTable 7-1. CL-810 Specifications continued SpecificationsWeight without lens Table 7-1. CL-810 Specifications continuedSpecifications Runco CL-810 Series Owner’s Operating ManualSpecifications 7.2 CL-810 DimensionsFigure 7-1. CL-810 Dimensions Runco CL-810 Series Owner’s Operating ManualSpecifications 7.3 CL-810 Ultra DimensionsFigure 7-2. CL-810 Ultra Dimensions Runco CL-810 Series Owner’s Operating ManualSpecifications Runco CL-810 Series Owner’s Operating ManualPage Runco CL-810 Owner’s Operating Manual RUMA-011135 rev 04-23-07SERIAL NUMBER