Saab 2007 Reporting Safety Defects U.S.A, Reporting Safety Defects to the Canadian government

254 Customer Assistance and Information

Change of Address Notification (U.S. and Canada)

Two change of address cards are provided at the end of the Warranty and Service Record Booklet. Knowing your current address allows Saab to contact you in the event of a recall or service campaign. Please help us keep our records up to date for your own peace of mind.

Service information

Factory Service Manuals for the Saab 9-5 car line can be ordered through your Saab dealer or by visiting www.saabtechinfo.com. These are comprehensive manuals on CD rom, geared to use by professional techni- cians.

Consult your Saab dealer for prices and for a listing for your model.

Reporting Safety

Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to noti- fying Saab Cars USA, Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Saab Automobile USA, Inc.

To contact NHTSA, you may call the toll-free Vehicle Safety Hotline at

1-888-327-4236 (TTY: 1-800-424-9153; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington D.C. 20590. You can also obtain other information about motor vehi- cle safety from http:// www safercar.gov.

Reporting Safety Defects to the Canadian government

If you live in Canada, and believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited.

You may write to Transport Canada at Box 8880, Ottawa, Ontario, K1G 3J2.

In addition to notifying Transport Canada in a situation like this, we certainly hope you will notify us. In Canada, please call our Saab Customer Assistance Center at 1-800-263- 1999.

Or write:

General Motors of Canada Limited Customer Assistance Center, 1908 Colonel Sam Drive, Oshawa, Ontario, L1H 8P7.